Job Summary:
The Helen Diller Family Comprehensive Cancer Center (HDFCCC) is seeking a Clinical Research Coordinator (CRC) to join the Cancer Immunotherapy Research & Clinical Translation (CIRCT) Program within the Division of Hematology/Oncology.
The Clinical Research Coordinator (CRC) will perform independently to execute, manage, and coordinate research protocols, as directed by the Clinical Research Manager and/or the Principal Investigator (PI). The incumbent will coordinate the operations and data collection of several concurrent clinical research studies under the guidelines of research protocols, UCSF and regulating agency policies.
CRC duties may include, but will not be limited to supporting the management and coordinating the tasks of single or multiple clinical research studies (sponsored, cooperative group, and investigator-initiated studies), depending on their size and complexity; act as intermediary between services and departments while overseeing data and specimen management; manage and report on study results; create, clean, update, and manage databases and comprehensive datasets and reports; assist with training of Assistant CRCs help assure compliance with all relevant regulatory agencies; oversee study data integrity; implement and maintain periodic quality control procedures; interface with departments to obtain UCSF approval prior to study initiation; assist in maintaining relevant regulatory documents in partnership with the Regulatory department; report study progress to investigators; participate in any internal and external audits or reviews of study protocols; and perform other duties as assigned.
Department Overview:
The UCSF Helen Diller Family Comprehensive Cancer Center (HDFCCC) is a national leader in oncology research. The Cancer Immunotherapy Research & Clinical Translation program is a fast paced program with a broad portfolio of clinical trials. The mission of the UCSF HDFCC Oncology Program is to provide patients and their families with streamlined access to cutting-edge cancer therapies, In addition to providing compassionate, patient-centered care, our team of clinicians and researchers is dedicated to improving outcomes for all patients.
Required Qualifications:
High School Diploma; or equivalent experience/training
Experience in clinical research or demonstrated research or training experience that translates into a clinical research setting
Familiarity with specimen processing, or demonstrated ability to learn specimen processing in a laboratory environment
Ability to work with a sensitive population of patients (oncology patients)
Ability to work across several different programs, reporting to 2-3 different supervisors
Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population
Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines
Demonstrated knowledge and understanding of research, especially in the areas of biological sciences.
Exceptional database management experience and prior experience with various computer programs (Microsoft Office; internet-based databases) and using specialized software such as OnCore.
Experience with medical charts and electronic records
Ability to sit and work at a computer for several hours per day. May need to travel between one or more campuses via UCSF shuttle. Ability to stand for several hours of the day
Working knowledge of, or demonstrated ability to learn federal, state, and local research regulations and guidelines, and research practice methods in a laboratory or clinical setting
Ability to independently interpret and apply policies, respond to requests, resolve issues, and provide assistance to faculty and staff at all levels in a team oriented environment
Preferred Qualifications:
Bachelor''s degree with a major in science or related
Knowledge of clinical research in oncology
Knowledge and experience in managing oncology clinical trials and experience with Phase I-III trials
Prior analytical and writing skills in a science/research environment
Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system
Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation
Certification by the Society of Clinical Research Associates or the Association of Clinical Research Professionals
Experience with electronic medical records
Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms
Membership in a clinical research professional society
Experience applying the following regulations and guidelines:
Good Clinical Practice Guidelines
Health Information and Accountability Act (HIPAA)
The Protection of Human Research Subjects
CHR regulations for recruitment and consent of research subjects
Effective Cash Handling Procedures
Environmental Health and Safety Training
Fire Safety Training
%
of time (Nothing less than 5%)
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
45
YES
Study Coordination, Implementation, and Data Collection
- Work with the PI, Lead CRC, and research team to identify subjects, develop recruitment and retention strategies, and screen and enroll study subjects; prepare protocols for initiation, which includes working knowledge of federal, state, and local research regulations and guidelines, and cancer center clinical practice methods
- Schedule subjects for study visits; meet with them to administer questionnaires, collect medical history and perform study procedures.
- Maintain rapport and relationships with subjects to ensure effective communication and retention; respond to their diverse needs, schedule follow-up appointments, and become their intermediary; discuss study outcomes with providers to ensure continuity of care.
- Review information with subjects; assess and advocate for patient safety throughout each protocol procedure.
- Oversee subject billing and reimbursements; work to resolve discrepancies and issues in a timely manner.
- Work with study and clinic staff to ensure study procedures are completed
- Coordinate, communicate and network with other studies and technicians to ensure scheduling efficiency; communicate with any affiliated groups to ensure patient safety.
- Implement needs assessments and recommendations for enhancements on patient coordination, data collection, data management, protocol adherence and study collaboration.
- Under the supervision of the PI, the study investigators, and the Lead CRC, educate and provide to the clinical staff specific protocol information on clinical care to treat study patients safely; relay information on the study drug and help provide study information to the clinical staff and to the patients.
- Suggest modifications to the study process to improve efficiencies.
25
YES
Data management, reporting of results, and quality control.
- Conduct reviews of medical charts and electronic records to extract medical information and other data for use in studies, i.e., experience with medical charts and electronic records.
- Collect data during subject visits; enter data from visits, procedures, lab tests, and other subject related participation into databases in a timely manner, i.e., experience with database management, exceptional database management experience.
- Collect, report and manage data for patients on follow-up in a timely manner.
- Manage database structure for each protocol; update databases to improve data analysis and management; create new databases as needed.
- Create and maintain study source documentation, tracking of blood/tissue samples, and other protocol activities to ensure compliance.
- Create and maintain comprehensive data sets as requested by the Lead CRC and/or PI.
- Maintain data collection forms for effective data collection, entry, and analysis.
- Respond to queries and analysis in databases in a timely manner.
- Work with Supervisor to maintain complete and accurate data in the study database and other internal databases such as OnCore; analyze the data as they become available.
- Utilize various data collection and data reporting instruments, including databases of sponsored studies, OnCore, iMEDris, Apex EMR.
- Maintain subject tracking systems in all databases as applicable.
- Oversee data integrity; initiate assessments of the adequacy of existing policies and procedures on subject recruitment, data collection, and data management.
- Update and maintain a procedure manual documenting all study-related procedures; ensure consistency in data collection and data entry.
- Implement and maintain periodic quality control procedures
10
YES
Specimen Management/ Maintenance
- Ensure that specimens are properly processed, stored, and shipped according to all laboratory policies and safety measures.
- Arrange the exchange of and transport of specimens with collaborating Investigators and staff.
- Oversee the incoming data interpreted from samples and ensure that it is correctly entered into respective databases, and reviewed by the Investigator
- Ensure integrity and security of samples.
10
YES
Regulatory responsibilities
- Assure studies are carried out according to Code of Federal Regulations, Good Clinical Practice, and UCSF regulations.
- Initiate and follow-up on iMEDris submissions for single-patient exceptions, adverse event reporting, and protocol violations.
- Maintain regulatory documents; monitor timelines for data submission; document adverse events and submit to appropriate departments.
- Use sound judgment to maintain patient confidentiality when communicating with agencies, healthcare providers, other studies, and outside departments.
- Participate in and cooperate with any internal and external audits or reviews of study protocols; prepare necessary documentation.
10
Other duties
- Assist the Supervisor to train staff and peers, and others on new research protocols, changes in procedures, study protocols, data collection/entry, database procedures, medical chart review and storage, and other procedures.
- Attend and actively participate in regular team meetings as well as professional development opportunities
- Must be a team player and participate in staff-wide assignments outside of protocol management, including: filing, cleaning and maintaining study supplies, maintaining common work spaces (office space and laboratory space); development of policies and procedures, and other duties as assigned by the CRM, Principal Investigator, and Research Personnel Manager.
100%
%
of time (Nothing less than 5%)
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
45
YES
Study Coordination, Implementation, and Data Collection
- Work with the PI, Lead CRC, and research team to identify subjects, develop recruitment and retention strategies, and screen and enroll study subjects; prepare protocols for initiation, which includes working knowledge of federal, state, and local research regulations and guidelines, and cancer center clinical practice methods
- Schedule subjects for study visits; meet with them to administer questionnaires, collect medical history and perform study procedures.
- Maintain rapport and relationships with subjects to ensure effective communication and retention; respond to their diverse needs, schedule follow-up appointments, and become their intermediary; discuss study outcomes with providers to ensure continuity of care.
- Review information with subjects; assess and advocate for patient safety throughout each protocol procedure.
- Oversee subject billing and reimbursements; work to resolve discrepancies and issues in a timely manner.
- Work with study and clinic staff to ensure study procedures are completed
- Coordinate, communicate and network with other studies and technicians to ensure scheduling efficiency; communicate with any affiliated groups to ensure patient safety.
- Implement needs assessments and recommendations for enhancements on patient coordination, data collection, data management, protocol adherence and study collaboration.
- Under the supervision of the PI, the study investigators, and the Lead CRC, educate and provide to the clinical staff specific protocol information on clinical care to treat study patients safely; relay information on the study drug and help provide study information to the clinical staff and to the patients.
- Suggest modifications to the study process to improve efficiencies.
25
YES
Data management, reporting of results, and quality control.
- Conduct reviews of medical charts and electronic records to extract medical information and other data for use in studies, i.e., experience with medical charts and electronic records.
- Collect data during subject visits; enter data from visits, procedures, lab tests, and other subject related participation into databases in a timely manner, i.e., experience with database management, exceptional database management experience.
- Collect, report and manage data for patients on follow-up in a timely manner.
- Manage database structure for each protocol; update databases to improve data analysis and management; create new databases as needed.
- Create and maintain study source documentation, tracking of blood/tissue samples, and other protocol activities to ensure compliance.
- Create and maintain comprehensive data sets as requested by the Lead CRC and/or PI.
- Maintain data collection forms for effective data collection, entry, and analysis.
- Respond to queries and analysis in databases in a timely manner.
- Work with Supervisor to maintain complete and accurate data in the study database and other internal databases such as OnCore; analyze the data as they become available.
- Utilize various data collection and data reporting instruments, including databases of sponsored studies, OnCore, iMEDris, Apex EMR.
- Maintain subject tracking systems in all databases as applicable.
- Oversee data integrity; initiate assessments of the adequacy of existing policies and procedures on subject recruitment, data collection, and data management.
- Update and maintain a procedure manual documenting all study-related procedures; ensure consistency in data collection and data entry.
- Implement and maintain periodic quality control procedures
10
YES
Specimen Management/ Maintenance
- Ensure that specimens are properly processed, stored, and shipped according to all laboratory policies and safety measures.
- Arrange the exchange of and transport of specimens with collaborating Investigators and staff.
- Oversee the incoming data interpreted from samples and ensure that it is correctly entered into respective databases, and reviewed by the Investigator
- Ensure integrity and security of samples.
10
YES
Regulatory responsibilities
- Assure studies are carried out according to Code of Federal Regulations, Good Clinical Practice, and UCSF regulations.
- Initiate and follow-up on iMEDris submissions for single-patient exceptions, adverse event reporting, and protocol violations.
- Maintain regulatory documents; monitor timelines for data submission; document adverse events and submit to appropriate departments.
- Use sound judgment to maintain patient confidentiality when communicating with agencies, healthcare providers, other studies, and outside departments.
- Participate in and cooperate with any internal and external audits or reviews of study protocols; prepare necessary documentation.
10
Other duties
- Assist the Supervisor to train staff and peers, and others on new research protocols, changes in procedures, study protocols, data collection/entry, database procedures, medical chart review and storage, and other procedures.
- Attend and actively participate in regular team meetings as well as professional development opportunities
- Must be a team player and participate in staff-wide assignments outside of protocol management, including: filing, cleaning and maintaining study supplies, maintaining common work spaces (office space and laboratory space); development of policies and procedures, and other duties as assigned by the CRM, Principal Investigator, and Research Personnel Manager.
100%