Under supervision, the Clinical Reporting Analyst-Associate will collaborate with internal and external stakeholders, clinical systems analysts and work with leaders within health information systems and clinic operations to analyze, create specifications, build, test, and implement reports that are needed to support the various clinical applications including but not limited to Epic. The Clinical Reporting Analyst will provide second-tier support to their counterparts from other application disciplines and end-users to successfully meet the development and implementation objectives for assigned applications.
The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence - advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has been recognized by Forbes as one of America's Best Employers for Company Culture.
Benefits Overview
UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.
Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.
FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.
Time Off - A generous leave program offers multiple paid leave options:
- Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
- Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
- Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
- Holidays: 12 set paid holidays each year.
Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.
EEO Statement
UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.
- Proven ability to successfully execute multiple assignments simultaneously in a complex environment.
- Demonstrated critical and analytical thinking proficiencies.
- Strong written and verbal communication skills.
- Demonstrated troubleshooting competencies.
- Excellent organizational management skills.
Education:
- A minimum of three (3) years of relevant experience with demonstrated experience and proficiency working with business intelligence tools. Examples include, but are not limited to: Reporting Workbench, Radar Dashboards, Registries, Healthy Planet, Slicer/Dicer, Clarity/Caboodle Data Model, Crystal Reports, WEBi, Power BI, Tableau, or Qlik
Experience:
- Bachelor's degree OR four (4) years of comparable experience may be substituted for a degree.
Licenses & Certifications:
- Certified in Epic Reporting Workbench or Epic Radar is preferred.
- Certified in Tableau is preferred.
- As specified by the department director, Epic certification for assigned Reporting Workbench or Radar is required within eighteen (18) months of hire. Epic certification must be maintained per Epic Corporation standards.
- As specified by the department director, additional certifications for assigned software analytical tools (such as Tableau) are required within thirty-six (36) months of hire. Certification must be maintained per Health-IT standards.
- Work autonomously and collaboratively with other team members, as well as cross functionally to determine data and reporting requirements, and design specifications for the creation and delivery of reports. Must demonstrate proficiency with at least one or a combination of report writing and distribution tools that include (but are not limited to) Epic Cogito (Reporting Workbench, Radar Dashboards, SlicerDicer), Business Objects, Crystal Reports Tableau and Power BI.
- Extract data from various internal and/ or external data sources that include (but are not limited to) Epic Clarity (SQL), Epic Caboodle (SQL), Chronicles, Mosaiq (SQL), and Ascend (SQL), in order to provide decision support to Clinical Operations, Quality and Case Management teams. Gather and summarize data to support research projects. Demonstrate specialized knowledge of, and proficiency in relational databases and expertise in at least one Epic data model.
- Participate in various population management and patient care projects by developing complex and actionable patient panel and care gap reports and dashboards. Assist Health IT leadership with report creation for various regulatory submissions and re-imbursement programs.
- Present findings using verbal, written, and graphic communication techniques. Offer recommendations to support organizational performance or workflow improvement.
- Create, test, validate and maintain a portfolio of routine and ad-hoc reports, scorecards, and dashboards.
- Develop and maintain appropriate documentation and tracking for all new and existing build.
- Participate in system upgrades; Test and verify software releases by reviewing release notes. Perform necessary build tasks and any changes prior to the promotion of code to the production environment. Develop testing scripts, processes, and documentation.
- Demonstrate a detailed understanding of clinical/business operations workflows and system configuration gained by participating in validation sessions with project team members and assisting in system design. Develop test and validation plans and executing test scenarios related to the build.
- Provide technical support for clinical reporting solutions. Activities include problem analysis, break/fix, design/modeling, implementation/coding, and testing.
- Design and implement solutions that facilitate efficient, reliable, and compliant data collection, analysis, and reporting.
- Other duties as assigned.
- Work autonomously and collaboratively with other team members, as well as cross functionally to determine data and reporting requirements, and design specifications for the creation and delivery of reports. Must demonstrate proficiency with at least one or a combination of report writing and distribution tools that include (but are not limited to) Epic Cogito (Reporting Workbench, Radar Dashboards, SlicerDicer), Business Objects, Crystal Reports Tableau and Power BI.
- Extract data from various internal and/ or external data sources that include (but are not limited to) Epic Clarity (SQL), Epic Caboodle (SQL), Chronicles, Mosaiq (SQL), and Ascend (SQL), in order to provide decision support to Clinical Operations, Quality and Case Management teams. Gather and summarize data to support research projects. Demonstrate specialized knowledge of, and proficiency in relational databases and expertise in at least one Epic data model.
- Participate in various population management and patient care projects by developing complex and actionable patient panel and care gap reports and dashboards. Assist Health IT leadership with report creation for various regulatory submissions and re-imbursement programs.
- Present findings using verbal, written, and graphic communication techniques. Offer recommendations to support organizational performance or workflow improvement.
- Create, test, validate and maintain a portfolio of routine and ad-hoc reports, scorecards, and dashboards.
- Develop and maintain appropriate documentation and tracking for all new and existing build.
- Participate in system upgrades; Test and verify software releases by reviewing release notes. Perform necessary build tasks and any changes prior to the promotion of code to the production environment. Develop testing scripts, processes, and documentation.
- Demonstrate a detailed understanding of clinical/business operations workflows and system configuration gained by participating in validation sessions with project team members and assisting in system design. Develop test and validation plans and executing test scenarios related to the build.
- Provide technical support for clinical reporting solutions. Activities include problem analysis, break/fix, design/modeling, implementation/coding, and testing.
- Design and implement solutions that facilitate efficient, reliable, and compliant data collection, analysis, and reporting.
- Other duties as assigned.