MHRS Community Support and Victim Services
Lead with Purpose. Develop Staff. Strengthen Community Care.
Are you a licensed behavioral health professional who enjoys mentoring staff, providing direct care, and improving clinical quality?
Paving the Way Multi-Service Institute (PTWMSI) is seeking a full-time Licensed Program Supervisor to provide clinical and operational oversight of our Mental Health Rehabilitation Services (MHRS) Community Support team, including services to consumers who are victims of crime.
Reporting to the Clinical Director, you will supervise Community Support Workers (CSWs) operating under the MHRS model, provide clinical consultation, support program performance, and maintain a direct clinical caseload. You will understand how Victims of Crime (VOC) service needs and applicable requirements fit within the team’s work.
This position is ideal for an independently licensed clinician who enjoys combining direct care with staff development, accountability, and program improvement.
Why Leaders Choose PTWMSI
- Opportunity to lead and develop behavioral health professionals
- Meaningful impact on individuals, families, and communities
- Collaborative leadership environment
- Professional development and leadership growth opportunities
- Commitment to trauma-informed, person-centered care
- Mission-driven work serving diverse and underserved communities
Health and Wellness Benefits
- Medical, dental, and vision insurance
- Employee Assistance Program
- Employer-paid life insurance
- Health Savings Account options
Financial Benefits
- Competitive salary
- 401(k) retirement plan with employer match
- Performance-based incentive opportunities
- Pre-tax commuter benefits
Time Away From Work
- Restoration and Mind Wellness Time Off (RMWT)
- Professional Enrichment Time and more
- Paid holidays according to the agency’s holiday schedule
Benefits are subject to applicable eligibility requirements and plan terms.
What You Will Do
Supervise and develop staff
- Provide clinical and administrative supervision, case consultation, coaching, and performance feedback to assigned CSWs.
- Support onboarding, training, professional development, and performance improvement.
- Monitor staff workload, productivity, documentation timeliness, and service quality.
- Guide staff in trauma-informed engagement, professional boundaries, safety planning, and coordination of care.
Provide direct clinical services
- Maintain an ongoing assigned caseload of at least 10 active consumers, subject to appropriate referral availability and approved workload adjustments.
- Complete 15 direct clinical service encounters per full workweek through a combination of scheduled caseload visits and appropriate walk-in, intake, assessment, or crisis encounters.
- The weekly mix may include approximately 10 caseload encounters and five additional encounters with assigned consumers or walk-ins, depending on clinical need and demand.
- Provide psychotherapy, assessments, treatment planning, risk assessment, safety planning, and crisis intervention within licensure and program scope.
Oversee clinical quality and service coordination
- Review referrals for eligibility, clinical appropriateness, acuity, and available service capacity.
- Support appropriate assignment to MHRS Community Support and identification of VOC-related service needs.
- Coordinate clinical review for service authorizations and renewals with designated personnel supporting submissions, tracking, and follow-up.
- Provide consultation for complex or high-risk situations and escalate concerns to the Clinical Director.
- Support compliance with applicable MHRS, VOC, payer, and agency requirements.
Strengthen program performance
- Support scheduling, workflows, case conferences, referral coordination, and continuity of care.
- Review service data, consumer engagement, outcomes, and barriers to care.
- Partner with leadership to improve processes, service quality, and operational effectiveness.
- Collaborate with healthcare providers, referral sources, community partners, and other stakeholders
Required Qualifications
- Master’s degree in Social Work, Counseling, Clinical Mental Health Counseling, or a closely related clinical behavioral health field.
- Current, active, unrestricted District of Columbia LICSW or LPC license, in good standing.
- At least three years of post-degree clinical behavioral health experience, including assessment, psychotherapy, crisis intervention, and community-based care.
Flexible work from home options available.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Mental health affects how we think, feel and act. Paving the Way MSI's mental health programs will identify positive strategies to aid in your ability to handle life stresses, relate to others, and make positive choices.
Licensed clinicians will work in collaboration with clients to meet life’s obligations and challenges by developing coping strategies and plans that are realistic and practical within the client’s lifestyle. We believe everyone needs support and PTWMSI will provide the counseling and resources needed to get you on track with positive choices.