Clinical Product Specialist **Licensed Paramedic Required**

About this Opportunity

Help shape the products that help heroes save lives.

Life-Assist is looking for an experienced Clinical Product Specialist to join our Products team and serve as a key resource for product knowledge, clinical expertise, and industry insight.

This is an exciting opportunity for an experienced EMS professional who wants to take their career beyond the field while continuing to make an impact on the first responder community. Using your EMS experience and clinical product knowledge, you will help evaluate new and alternative products, respond to product-related questions, support product launches, and play a leading role in training our sales and support teams.

You’ll work closely with vendors, customers, sales, purchasing, compliance, marketing, and other internal teams. You’ll also stay connected to the evolving EMS industry by attending industry events and webinars and monitoring relevant trade publications and websites.

If you are detail-oriented, curious, resourceful, and a natural problem solver who enjoys taking ownership of projects from start to finish, we’d love to hear from you.

As the Clinical Product Specialist, you will:

• Assist with the monitoring of the Products email inbox and respond as appropriate in a timely manner, including fielding product issues/complaint forms and follow up.
• Participate and conduct product demonstrations, reviews, and introductions to be videotaped for use on Life-Assist’s website and engage with customers to assist with product inquiries.
• Use various resources, regularly research new and/or replacement products to meet demand, including engaging with vendors via email and phone to obtain product information.
• Assist the Bids and Contracts department in researching product items and pricing.
• Participate in various Products-related meetings including the New Product meetings and follow up on any topics or issues in-between meetings.
• Play a primary role in delivering product training for inside staff and sales team.
• Act as pharmaceutical product resource, assisting Purchasing, Compliance, and Customer Care teams with sourcing, controlled substance ordering, and Rx Authorization follow ups as required.
• Coordinate and host initial vendor qualification communication and/or meetings.
• Support Marketing team to help ensure website content is up to date and accurate.
• Assist with updating and maintaining various product data management grids including Low-Cost Alternatives and Competitor Grid.

If this sounds like you, we would like to hear from you!

Who Are You?

• Associate degree or equivalent from two-year college or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience.
• Minimum of 5 (five) years of experience as a Licensed Paramedic required
• Strong organization and attention to detail
• Can communicate clearly and work on a team
• Work well in a fast-paced environment
• Strong computer skills
• Great attitude with motivation and drive
• Listen and follow directions
• Work with limited supervision
• Requires fluency in English in reading, writing, and speaking.

Who Are We?

At Life-Assist we show up every day, so we can “Help Heroes Save Lives.”  Together through a culture of caring and genuine connections, every decision we make and every action we take ensures that first responders can do their jobs as easily and effectively as possible.

Life-Assist employees enjoy a positive and supportive environment where they are encouraged to develop their skills and talent to their fullest potential.

What We Offer

We believe in showing employees how valuable they are to Life-Assist.  That is why Life-Assist offers a comprehensive benefit package that aims to meet the needs of our valued employees and their families.  Check out what you can expect when you join our team:

• 15 accrued days Paid Time Off
• 7 Paid Holidays plus 2 Floating Holidays
• Medical, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, and an EAP
• 401K Retirement Savings Plan with a Match
• Corporate Stock Issuance through ESOP
• Tuition Reimbursement
• And much, much more…….

If this position sounds like a good fit and you are interested in working for a company where employees love coming to work and helping heroes save lives every day, please submit your resume.

It is the policy of Life-Assist, Inc. (“The Company”) that we will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. EOE, Including disability/vets

Life-Assist, Inc. promotes a drug-free workplace, and participates in the E-Verify Program. 

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