Clinical Patient Service Representative

Additional Position Details: FTE: 0.900000 | 36 hours per week |Full Time | 1st Shift - Days

Starting Wage: $19.27-$26.50 per hour, depending on experience

Position Summary

The Clinical Patient Service Representative (CPSR), under general supervision, is a multi-tasking position performing a variety of support functions of medical clinics. The CPSR will ensure all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each visit. Other responsibilities include assisting medical providers and working closely with patients in preparation for examinations to provide medical care; performing patient intake and routine tests; completing paperwork assigned by the Provider; assisting the front office as needed; and conducting patient calls as requested.

Qualifications

Education

• High school diploma or equivalent is required

Experience

• Minimum of 2 years of relevant front desk customer-related experience in a healthcare setting is required

Certifications

• BLS: Basic Life Support for the Healthcare Provider certified through the American Heart Association (AHA) required within 90 days of start date

Total Rewards

We offer a comprehensive Total Rewards package designed to support your well-being and professional growth, including:

• Competitive Pay: Hourly and salaried positions earn market-based compensation.
• Health & Wellness: Medical, dental, and vision coverage for part-time and above employees and their eligible dependents beginning within 30 days of hire.
• Retirement Savings: Employer-sponsored retirement plan with company contribution and match.
• Paid Time Off: Generous ETO for part-time and above employees.
• Professional Development: Continue to enhance your education through our tuition reimbursement and tuition repayment program
• Additional Benefits: Life insurance, disability coverage, and employee assistance programs.

At Asante, we are guided by our values:

Excellence - Respect - Honesty - Service - Teamwork

Asante is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and to employing and advancing qualified individuals of all backgrounds, including women, minorities, individuals with disabilities, and protected veterans.