Overview:
Join our dermatology team as a full-time Medical Assistant supporting medical and cosmetic visits. This position is ideal for someone who enjoys a fast-paced clinical environment, working closely with providers, and delivering an exceptional patient experience.
Why Anne Arundel Dermatology? At Anne Arundel Dermatology, we’re committed to delivering high-quality care while supporting our team every step of the way. With over 300 clinicians and 110+ locations, we continue to grow while offering hands-on training, a collaborative environment, and opportunities for long-term career development.
Anne Arundel Dermatology has been providing comprehensive dermatologic care for over 50 years. With more than 300 clinicians and 110+ locations across 7 states, we continue to grow while staying committed to high-quality patient care and a strong team environment. We offer hands-on training, continuous learning, and long-term growth opportunities within the organization.
Responsibilities:
Schedule/Hours: Monday, Tuesday, Wednesday, Friday | 8:00 AM - 5:00 PM
What you'll do:
- Prepare patients for dermatology appointments by obtaining medical histories, recording vital signs, and documenting information accurately in the EMR.
- Coordinate patient flow throughout the clinic to support an efficient daily schedule and positive patient experience.
- Set up exam rooms, procedure rooms, instruments, supplies, and equipment for dermatologic visits and procedures.
- Assist providers during medical and cosmetic dermatology procedures, including biopsies, excisions, cryotherapy, and other in-office treatments.
- Accurately collect, label, and prepare pathology specimens and other laboratory samples according to established protocols.
- Perform medical scribing and document patient encounters in the electronic medical record as directed.
- Respond to patient phone calls, portal messages, voicemails, and other clinical communications while escalating concerns appropriately.
- Provide patient education and reinforce provider instructions regarding treatments, medications, wound care, and follow-up appointments.
- Clean, disinfect, and sterilize instruments and treatment areas in accordance with infection prevention and safety standards.
- Maintain adequate inventory levels by stocking exam rooms, monitoring supplies, and removing expired materials.
- Support providers and fellow team members by assisting with daily clinic operations and additional responsibilities as assigned.
- Follow all HIPAA, OSHA, infection control, and company policies while maintaining patient confidentiality and safety.
Qualifications:
Skills/Knowledge:
- Working knowledge of medical terminology, clinical workflows, and patient care practices.
- Ability to obtain vital signs, document patient information accurately, and prepare patients for examinations and procedures.
- Experience using electronic medical record (EMR) systems to document patient encounters and clinical communications.
- Ability to administer injections and assist with in-office procedures within scope of practice.
- Understanding of HIPAA, OSHA, infection prevention, and Bloodborne Pathogen standards.
- Familiarity with CPT coding, ICD-10 coding, and insurance-related documentation preferred.
- Strong computer skills, including Microsoft Office and standard office equipment.
- Excellent communication and customer service skills with the ability to interact professionally with patients, providers, and team members.
- Ability to prioritize responsibilities, remain organized, and adapt in a fast-paced clinical environment.
- Strong attention to detail with the ability to follow established policies, procedures, and provider instructions.
- Ability to recognize patient concerns and communicate them appropriately to the provider or clinical team.
- Flexibility to travel to additional clinic locations as business needs require.
Licensure/Certifications/Education:
Education & Experience:
- High school diploma or equivalent required.
- Completion of a Medical Assistant program, Certified Nursing Assistant (CNA) program, or a bachelor's degree in a healthcare-related field (such as pre-med or pre-PA) preferred.
- At least one year of recent experience in a medical assistant, CNA, or other direct patient care role preferred.
- Previous experience in dermatology or another outpatient physician practice is a plus, but training is available for the right candidate.
- Current Medical Assistant certification is welcomed but not required.
- Ability to maintain professionalism, accuracy, and attention to detail in a fast-paced clinical environment.
Physical Requirements:
- Ability to stand and walk for extended periods throughout the workday
- Frequent movement including bending, reaching, twisting, and maintaining balance
- Regular use of hands and fingers for clinical and administrative tasks
- Ability to communicate effectively in person and by phone (speaking and listening)
- Handling of clinic materials, supplies, and equipment
- Ability to lift and carry up to 30 pounds
- Exposure to clinical environments, including potential contact with infectious materials, chemicals, and sharp instruments
Benefits (Full-Time Employees - 30+ hours/week):
- Medical, Dental, and Vision insurance (effective the 1st of the month following start date)
- Short-term and long-term disability coverage
- Voluntary life insurance (employee, spouse, and child), Critical Illness, and Hospital Indemnity plans
- Company-paid Basic Life and AD&D insurance
- Paid time off and paid holidays
- Retirement savings plan
- Employee discounts on cosmetic services and products