Clinical Manager LCSW, Center of Hope
Valley Health Partners, Allentown, PA
Summary:
Supports the department leadership in the oversight of clinical and administrative operations in alignment with professional, departmental, network, regulatory, governmental, and third-party standards.
Qualifications:
Experience:
- Three years of clinical experience in a mental health setting required
Education:
- Master's Degree in Social Work, Counseling, or related field required
License and Certifications:
- Licensed Clinical Social Worker (LCSW) in the state of Pennsylvania or Licensed Professional Counselor (LPC) in the state of PA upon hire
Skills Needed:
- Ability to initiate, accept, and adapt to change within a healthcare setting.
- Ability to take initiative and function independently, as well as collaboratively within a multidisciplinary team.
- Excellent computer skills including electronic medical record (EMR), word processing (Microsoft Word), PowerPoint, and Excel.
- Knowledge of best clinical practices.
- Mature emotional intelligence.
Essential Functions:
- Provides direct patient care, as required, in a variety of clinical modalities in compliance with professional, departmental, network, regulatory, and third party standards.
- Supervises and supports clinical staff in patient care operations including initial assessment, treatment planning, therapeutic interventions, crisis intervention, coordination of care, and discharge planning.
- Supports program development, access enhancement, performance Improvement, utilization review, service recovery, and safety activities.
- Supports effective revenue cycle activities and, as necessary, clerical operations in the program.
- Supports the development and management of effective recruitment, orientation, education, competency, performance evaluation, and staff satisfaction of clinical personnel.
- Supports accurate, timely, and appropriate documentation in clinical activities with patients.
- Supports linkages with other departmental programs, network departments, and community programs; engages in program promotion both internally and in the community at large.
- Manages behavioral health team members (Licensed OP Mental Health Professional & Psychiatric Case Worker) directly or indirectly. Steps into daily staffing role, as needed.
- Formulates recommendations for continuous improvement, taking into account market demands, regulatory standards, patient safety, and changes in clinical practice.
- Takes responsibility for providing a positive learning environment for staff, students, interns, and residents collaborating with academic programs, while ensuring patient safety.
- Provides on call coverage, as required by the program.
- Takes on other duties as assigned.
Benefits:
- Choice of medical, dental, and vision plans with great coverage at VERY affordable rates.
- 403b Retirement Plan with generous company match
- Paid Time Off for holidays, vacation, sick & personal days
- Employee Assistance Program
- Tuition Reimbursement