Clinical Manager - Home Health

Why Join Pathways?

• Work in a supportive team environment and amazing corporate culture.
• Impact patients' lives directly by providing in-home care.
• Opportunities for continued growth and professional development.

Position Details:

• Main Office location: Concord, MA
• Service Area: Concord Center Territory
• Job Type: Full Time
• Schedule: Monday - Friday
• Salary Range: $100,000.00 - $115,000.00

Responsibilities:

• Lead and support the Center's clinical team, providing day-to-day guidance, coaching, and problem-solving to help clinicians deliver exceptional patient care.
• Oversee daily clinical operations, including new admissions, patient assignments, visit completion, staffing needs, and continuity of care.
• Lead daily clinical meetings to keep the team connected, address patient needs, identify barriers, and coordinate priorities. (In person once per week and virtual the other four days)
• Serve as a clinical resource for staff, assisting with complex patient situations, care planning, documentation, physician communication, and other clinical needs.
• Monitor patient care and clinical documentation to promote quality, regulatory compliance, timely billing, and positive patient outcomes.
• Manage and develop team members through regular feedback, joint visits, case reviews, competency assessments, performance evaluations, recognition, and ongoing education.
• Partner with Recruiting and leadership to identify staffing needs and participate in interviewing, selecting, onboarding, and retaining clinical team members.
• Monitor clinician schedules, productivity, and caseloads while balancing patient needs, staff capacity, and appropriate use of per diem resources.
• Support quality and safety initiatives, including incident review, infection control, patient feedback, staff education, and performance improvement efforts.
• Collaborate with Administrative, Marketing, and other clinical leaders to support referrals, census growth, efficient operations, and a positive patient and employee experience.
• Maintain clinical competency and provide patient or joint visits when needed to support patients and team members.

Qualifications:

• This position requires candidates to hold an active RN, PT, or OT license in the state of Massachusetts.
• Maintain current BLS CPR certification.
• Minimum of two (2) years of direct clinical experience; home health preferred.
• Prior supervisory experience preferred.
• Excellent written and verbal communication skills.
• Proficient with computers, tablets, smartphones, EMR systems, email, and other electronic systems.
• Ability to foster a positive and purposeful culture.

Our Benefits:

• Medical Coverage: Choice of HMO and PPO medical plans to meet the needs of you and your family
• Dental & Vision: Comprehensive dental and vision coverage
• Life Insurance: Employer-provided life insurance for added peace of mind
• Paid Time Off:
• • 3 weeks of PTO annually, accrued throughout the year
  • 4 weeks of PTO annually accrued throughout the year, after two years of service
• Sick Time: 1 week (40 hours) of paid sick time per year
• Short-Term Disability: 100% company-paid short-term disability coverage
• Flexible Spending Accounts (FSA): Pre-tax accounts available for healthcare and dependent care expenses

• 401(k) Retirement Plan with employer match
• Employee Assistance & Benefits Support through Bennie
• Voluntary Benefits including supplemental life, accident, and disability insurance
• 8 Paid Holidays observed annually
• Professional Development & Training Opportunities

Pathways Healthcare is committed to providing exceptional care to our patients and fostering a positive work environment for our team members. If you're passionate about making a difference in people's lives and possess the required qualifications, we encourage you to apply for this exciting opportunity!