Clinical Manager

JOB SUMMARY

The Clinical Manager is responsible for ensuring that patient care is coordinated and managed appropriately.  The Clinical Team Lead/Manager is responsible for ensuring that care and services are delivered appropriately and for the supervision of clinical personnel.

DUTIES & RESPONSIBILITIES

• The Clinical Manager should be available during all office hours to manage the day to day flow of clinical needs in the agency.
• Responsible for coordinating and conducting, as needed, the education and training of new clinical staff – with the exception of therapy staff - and oversees their ongoing orientation plan.
• Provides direct oversight of all nurses, aides, social workers, and chaplains performing field work.
• Responsible for assuring the development, implementation, and updates of the individualized plan of care, which would entail communication with all physicians involved in the plan of care and integration of orders, including medication orders, from all physicians involved in the plan of care.
• Responsible for ensuring that the On-Call schedule is complete and that on-call services are available when needed.
• Conducts clinical review of new patient referrals and coordinates with intake team to accept those referrals that the agency is capable of providing services for. 
• Consults with intake for clinical oversight for appropriateness of case, including home visits, to determine home health care needs. Ensures that the appropriate home care personnel are assigned to the case as needed. 
• Conferences with Attending Physician regarding any questions about an individual's eligibility for services.
• Reviews patient's medical diagnosis, procedures, medications, and clinical course.
• Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing plan of care.
• Attends and runs, and documents case conference meetings with organization personnel to facilitate coordination of care.
• Participates in quarterly record reviews and communicates findings and recommendations to Director of Nursing and appropriate organization personnel.
• Assists in the screening and interviewing process of new organization personnel.
• Makes recommendations for employment of individuals. 
• In conjunction with Director of Nursing plans, implements and evaluates in-service and continuing education programs.
• Complies with accepted professional standards and principles.
• Participates actively in quality assessment performance improvement program.
• Ensures that infection control standards are implemented and followed in accordance with state and federal guidelines.
• Performs other duties and activities as delegated by the Director of Nursing and/or Executive Director.

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)

• Graduate of National League of Nursing accredited school of nursing with a BSN degree is preferred.
• Previous experience in hospice/home care setting and with two years management or supervisory experience.  Proven ability to work within an interdisciplinary setting.
• Registered nurse with current licensure to practice professional nursing in the state.
• Complies with accepted professional standards and practice.
• Has excellent observation, good nursing judgment and communication skills.  Understands hospice philosophy and issues of death/dying.
• Understands principles of pain/symptom management.
• The ability to drive and/or have access to transportation for agency related travel (e.g. community partners, patients, etc.) is an essential function of the job.  Must have and maintain a valid driver’s license, maintain automobile insurance coverage and have access to an automobile.
• Complies and maintains current CPR certification.
• Demonstrates excellent observation, verbal and written communication skills.