Job Title: LTSS Service Care Manager
Assignment Duration: 6 months (with possibility to extend or convert)
Schedule: Monday Friday, 8:00 AM 5:00 PM EST (No OT)
Work Location: Remote with field visits within New Castle DE
PR: $40-41.00/HR
Key Responsibilities:
- Evaluate member needs, available resources, and recommend or facilitate care plans to achieve optimal outcomes
- Develop, monitor, and update long-term care service plans based on assessments and ongoing member needs
- Coordinate care between members, caregivers, providers, specialists, and community resources
- Conduct home and site visits to assess member needs and collaborate with healthcare partners
- Support LTSS level-of-care redeterminations and ongoing care management activities
- Provide education to members and caregivers on services, benefits, referrals, and care instructions
- Assist members with access to resources such as housing, employment, independent living, justice, and participant-directed services
- Monitor member outcomes and recommend care plan adjustments as needed
- Maintain accurate documentation to ensure compliance with state, federal, and payer regulations
- Communicate effectively with healthcare providers and community partners
- Provide feedback to leadership on opportunities to improve care quality and service delivery
Perform other duties as assigned and comply with all organizational policies and standards
Able to assist members with immediate needs.
Able to support LTSS team on maintaining members compliant with level of care redeterminations
Typical Day in the Role:
- Conduct member home visits and assessments
- Complete documentation and care plan updates
- Collaborate with the LTSS case management team
Required:
- Bachelor's degree and 2 4 years of related experience
- Delaware or Compact RN License
- Valid driver's license and ability to travel within assigned county
Must have:
Performance Indicators:
Skills: