Lighthouse Lab Services is seeking an experienced Clinical Laboratory Supervisor for a growing dermatology practice's clinical laboratory in Manhattan, NY. This is a working supervisor position that combines daily hands-on laboratory testing with staff oversight, workflow management and quality responsibilities across chemistry, immunoassay, hematology and allergy testing.
About the Client
Our client is one of the nation's leading dermatology practices, with more than 170 offices and 580 healthcare providers across multiple states. The organization provides medical, cosmetic and surgical dermatology services, along with allergy testing, and serves more than 2.5 million patient visits annually. The practice continues to expand while maintaining a focus on patient care and a supportive work environment for its employees.
Position Overview
The Clinical Laboratory Supervisor leads daily operations of the clinical pathology laboratory and supports accurate, timely testing across chemistry, immunoassay, hematology, and allergy testing. This role oversees workflow, staff, quality activities, equipment readiness, and laboratory records while ensuring the laboratory operates in accordance with CLIA, OSHA, HIPAA, manufacturer instructions, and applicable state and local requirements.
Key Responsibilities
- Perform daily hands-on clinical laboratory testing in chemistry, immunoassay, hematology and allergy testing.
- Lead, coach, train, and direct laboratory personnel; assign work based on workflow needs, competency, and staffing coverage.
- Plan daily testing workflow, prioritize urgent work, monitor turnaround time, and escalate testing, staffing, or specimen issues that could affect patient care.
- Maintain staff training and competency documentation and ensure personnel perform only duties for which they are trained, assessed, and authorized.
- Oversee specimen receipt, accessioning, labeling, processing, testing, result review workflow, send-outs, and customer-service follow-up as applicable.
- Ensure quality control, calibration, maintenance, function checks, corrective action, and proficiency testing activities are completed, documented, reviewed, and escalated as required.
- Investigate quality events, nonconforming specimens, instrument errors, QC failures, and interface issues; document corrective action and follow through to resolution.
- Ensure analyzers are operated and maintained according to manufacturer instructions and that supplies, reagents, calibrators, controls, and consumables are available and within acceptable storage and expiration requirements.
- Maintain complete and accurate laboratory records, including QC, maintenance, temperature monitoring, training, competency, inventory, corrective action, and patient-testing documentation.
- Coordinate with the laboratory director, reference laboratories, courier partners, IT, vendors, and office teams to resolve operational issues.
- Support validation, verification, implementation, policy and procedure updates, and ongoing quality improvement for new tests, instruments, and interfaces.
- Follow laboratory safety, infection-control, hazardous-waste, privacy, and security practices at all times.
- Travel to alternate locations for training, implementation, or operational coverage when business needs require it.
- Perform other duties assigned by leadership consistent with the needs of the clinical laboratory.
Travel
From time to time, operational business needs (e.g. training sessions, emergency coverage issues, etc.) may require employee travel to alternate locations within a reasonable distance based upon GM or RM discretion.
Work Environment
- This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of an employee.
- This job operates in a professional work environment.
- This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets, and fax machines.
- While performing the duties of this job, employee is regularly required to talk; hear; see; stand; walk; use hands to finger; handle or feel; and reach with hands and arms.
- NYS pathology lab and Mohs clinic providers and staff positions are mandated W-2 employment status positions as required by applicable laws and regulations.
Qualifications
- Bachelor’s degree in medical laboratory science, clinical laboratory science, biology, chemistry, or a related scientific discipline required;
- Advanced laboratory certification preferred.
- At least 4 years of progressive clinical laboratory experience, including demonstrated lead, training, or supervisory responsibility; experience with automated chemistry, immunoassay, hematology, or allergy testing preferred.
- Must meet the education, training, experience, and licensure requirements applicable to the CLIA personnel role(s) assigned and to the state(s) in which testing is performed.
- Working knowledge of CLIA quality-system expectations, laboratory safety, quality control, calibration, maintenance, competency assessment, corrective action, and proficiency testing.
- Strong troubleshooting, documentation, communication, organization, and computer skills, including the ability to work with laboratory information systems and EMR interfaces.
Salary, Shift, Benefits
- Salary: $88,580–$103,343 annually
- Shift: Full-time, Monday through Friday, with flexibility to assist with coverage as needed.
- Benefits:
- Medical, dental and vision insurance, with medical coverage including virtual care and HSA/FSA options eligibility on the 1st of the month after hire date
- 401(k) eligibility after 30 days of employment
- Company-sponsored short-term disability
- Pre-tax public transit commuter benefits
- Additional personal holiday for your birthday
- Employee discounts on skincare products and cosmetic services
About us:
At Lighthouse Lab Services, we offer solutions to help start, grow, and run clinical laboratories. Our recruiting team has over 23 years of proven success placing job seekers in positions ranging from entry-level Medical Technologists to seasoned Laboratory Directors. We recruit nationwide for permanent and travel positions with clients ranging from small hospitals to large reference laboratories.
It is the policy of Lighthouse Lab Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Lighthouse Lab Services is committed to working and providing reasonable accommodation to individuals of all abilities, including persons with disabilities.
If at any time during the application process, you need accommodation, please contact recruiting@lighthouselabservices.com for assistance.
Lighthouse Lab Services | 844-974-1929 | lighthouselabservices.com
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