Clinical Informatics Specialist

Under the direction of the manager/Director, Clinical and Operational Informatics (DCOI, the Clinical Informatics Specialist has the responsibility and accountability of assessing and assisting in the investigation, development, and implementation of new technology as it relates to clinical practice and serving as a liaison for end users and the Informatics division. Clinical Informatics Specialist participates on project teams to ensure a successful, on time go live. He/she develops and maintains project deliverables in accordance with application project goals. He/she gathers and communicates data to the manager/DCOI, or others as requested.

The Clinical Informatics Specialist will focus on PM&R, Rehab, Pain Medicine. This role will work a Monday through Friday daylight schedule, but at times it will require assistance with weekends and evenings for go-live. The position will also require frequent travel within region/system. This individual will have the opportunity to be located in Central PA but also have the ability to be located in a region near another UPMC hospital.

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Responsibilities:

Healthy Workforce:

• Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.
• Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships.
• Maintains a conscious balance between work and personal life.
• Models safe work hours, time management and a healthy lifestyle.
• Communicates with peers and management any safety hazards identified in the workplace.
• Professional PracticeConducts education program for all levels of end users in new and upgraded applications.
• May educate at the system or local level as directed by the manager or DCOI. Performs work in a timely and productive manner and meets defined deadlines.
• Assists in review of system nursing policies to align with the eRecord technology.
• Takes action to improve knowledge, skills and performance based on feedback or on self-identified developmental needs and provides similar feedback to co-workers.

Quality & Innovation:

• Assumes responsibility as assigned to assist with the continuous improvement projects and maintenance of the eRecord.
• Participates in research activities, submits abstracts for presentation at local, regional, and national conferences/professional meetings, submits articles for publications, and/or participates in community/volunteer activities.
• Participates upon request in system application validation.
• Structural EmpowermentIs empowered to engage appropriate health care personnel and eRecord team members as issues arise.
• Identifies and communicates learning needs to appropriate manager.
• Prior to performing new or challenging skills, requests assistance and reviews relevant policies and procedures.
• Participates in interdepartmental and system activities to encourage communication.
• Provides informatics mentorship at the unit/dept level helping to develop an interest in informatics.
• Forms a partnership with end users to maintain an open dialogue for continuous feedback and quality improvement.
• Creates a work environment to promote flow of ideas for improvement of the eRecord.
• Maintains membership on, or consultation to, committees, work groups, or task forces as needed to communicate and facilitate the ongoing progress of development, implementation, and revision of the clinical information system.
• Participates in Informatics Professional organization activities to enhance personal growth and cultivate relationships in the field at a regional and national level. Performs all other job-related activities as assigned.

Transformational Leadership:

• Objectively observes and educates end users utilizing unit rounding to identify ongoing educational needs regarding clinical documentation issues, patient care challenges, and software application upgrades.

• Prioritizes issues and reports them accordingly.

• Active participant in staff workflow assessment in clinical informatics projects.

• Provides support to manager/DCOI by setting meetings and establishing groups for resolution of EHR assessment.

• Functions as an internal consultant, resource person, and educator to all levels of personnel in accordance with the objectives of the informatics department.

• Supports change initiatives at the local and system level as directed by the manager/DCOI.

• Communicates by preparing and educating at all levels the various types of functionality impact to the end users' workflow.

• This communication may include but not limited to the creation of articles for publications, Learning, or any educational venue.

• Demonstrates basic knowledge of system and local technology applications and the integration of these systems regarding the impact to the end user.

• Participates in Informatics Council, both local and system level.

• Assists in preparation of agendas, handouts, and documents meeting minutes. Active participant in assigned committees and work groups with communication back to informatics team/manager/DCOI.

• Collects and assembles data for the purpose of evaluation of EHR projects.

• Show proficiency in running explorer menu reports.

• Bachelor's degree in a health-related field, preferably in Healthcare Informatics, Information Technology, or related to patient care (i.e., Nursing and a minimum of two (2 years of healthcare experience in a professional setting is required.

• In lieu of a bachelor's degree, high school diploma or GED and five (5 years of relevant experience required. Ideally, information technology, data systems, providing clinical care such as nursing, occupational therapy, etc., or equivalent experience.

• Successful completion of the Credentialed Trainer program in a relevant application OR Epic Clinical Informatics Certification required within one year of hire.

Licensure, Certifications, and Clearances:

• Clinical professionals who have a state-regulated license shall be expected to maintain their license in good standing while employed in this role.
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran