Clinical History Clerk

Part-Time Position: Monday - Friday

ESSENTIAL FUNCTIONS

Gather patient demographic and personal information.

Issue medical files to persons and agencies according to laws and regulations.

Help with departmental audits and investigations.

Maintain quality and accurate records by following laboratory procedures.

Ensure patient paperwork, records, and reports are completed in an accurate and timely manner.

Make sure all medical records, paperwork, and reports are protected and kept confidential.

Supply necessary departments with the appropriate documents and forms.

Completes clerical duties including answering phones, responding to emails, and processing patient records.

Management reserves the right to add, modify, change or rescind the work assignments of this position as business needs warrant.

COMPETENCIES

TECHNICAL EXPERTISE - The incumbent demonstrates the technical capability and knowledge required for this role

INTERPERSONAL SKILLS - This role demonstrates the ability to understand relationship-orientated aspects of social effectiveness and to operate successfully in a variety of social exchanges

PRUDENCE - This position must demonstrate a willingness to see the perspective of others and an inherent respect for divergent opinions

DECISION MAKING - This role will be required to display the ability to make good decisions and / or lead a sound decision-making process

PERFORMANCE MEASUREMENTS

Ensures production and quality standards are maintained

Consistently delivers quality work during allotted timeframes

Demonstrates appropriate knowledge and proficiency in Laboratory settings

Presents commitment to core values of the organization

QUALIFICATIONS AND REQUIREMENTS

Education / Certifications:

High School Diploma required

Associates Degree preferred

Experience / Abilities:

Minimum two years' experience in related role

Excellent organizational, communication and interpersonal skills

Ability to management multiple priorities

Excellent attention to detail

Ability to work in a team environment

Willingness to maintain confidential information

The Clinical History Clerk is responsible for collecting and maintaining accurate patient demographic and medical history records. This role supports audits, ensures timely and confidential handling of documentation, and performs clerical duties such as answering phones, responding to emails, and distributing records to appropriate departments.