Acceptance Testing, Administrative Skills, Analysis Skills, Anesthesiology, Best Practices, Business Object Notation (BON), Change Management, Clinical Assessment, Clinical Information, Clinical Information Systems, Clinical Laboratory, Clinical Medicine, Clinical Study Publications, Clinical Support, Communication Skills, Content Management Systems (CMS), Cross-Functional, Customer Acquisition, Customer Satisfaction, Data Quality, Documentation, Epic Certification, Epic Systems, Financial Systems, HIPAA (Health Insurance Portability and Accountability Act), Health Informatics, Health Information Management, Healthcare, Healthcare Providers, Heavy Equipment/Vehicles, Help Desk, Hospital, Identify Issues, Information Technology & Information Systems, Internet Security, Lift/Move 100 Pounds, Lift/Move 20 Pounds, Lift/Move 50 Pounds, Manual Dexterity, Material Moving, Medical Record System, Needs Assessment, Nursing, Nursing Management, On Call, Operational Strategy, Operational Support, Organizational Skills, Patient Care, Patient Safety, Pharmacy, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project Planning, Quality Assurance, Quality Management, Radiology, Regulations, Regulatory Requirements, Retirement Plan, Safety Standards, Software Administration, Software Patches, Technical Operations, Technical Support, Technical/Engineering Design, Test Plan/Schedule, Test Scripts, Testing, Time Management, Validation Testing, Workflow Analysis, Writing Skills
Keywords
Job Category Job Category Allied Health Prof/Technical Clerical/Administrative Support Executive/Management Finance/Info Systems Nursing Support Nursing/Nursing Management Professional/Non-Clinical Service/Trades
Company Company Bon Secours Charity Medical Group Bon Secours Community Hospital Good Samaritan Hospital HealthAlliance Hospital Margaretville Hospital MidHudson Regional Hospital Mountainside Residential Care Center NorthEast Provider Solutions Inc. St Anthony Community Hospital St. Joseph's Place Westchester Medical Center WMC Advanced Physician Services PC
City/State City NY Goshen Kingston Margaretville Nanuet Port Jervis Poughkeepsie Suffern Valhalla Warwick
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Job Title: Clinical Epic Analyst
Company: NorthEast Provider Solutions Inc.
City/State: Valhalla, NY
Category: Service/Trades
Department: Epic Project - WMCHealth
Union: No
Position: Full Time
Hours: M-F 9-5
Shift: Day
Req #: 48263
Posted Date: May 26, 2026
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External Applicant link Internal Applicant link
Job Details:
Job Summary:
The Clinical Epic Analyst is responsible for the design, build, implementation, optimization, and ongoing support of Epic clinical applications across a multi-site healthcare network. This role serves as the liaison between clinical operations and Information Technology to ensure Epic workflows align with patient care, regulatory standards, operational efficiency, and strategic goals. The Clinical Epic Analyst leverages clinical expertise and Epic system knowledge to enhance workflows, improve end-user satisfaction, support patient safety initiatives, and maximize the value of the electronic health record (EHR)
Responsibilities:
Epic Design, Build, and Implementation
- Develop, configure, and maintain assigned Epic clinical modules (e.g., Inpatient, Orders, Ambulatory, Willow, Radiant, OpTime, Anesthesia) based on approved requirements.
- Partner with clinical stakeholders to analyze and validate workflows, policies, and care processes.
- Translate clinical requirements into stable, scalable Epic build decisions aligned with system standards.
- Maintain detailed build documentation, functional specifications, and decision logs.
Testing, Go-Live, and Operational Support
- Create and execute unit, integrated, and user acceptance test plans.
- Coordinate issue tracking and resolution during testing cycles.
- Provide at-the-elbow support during go-lives, upgrades, and new functionality rollouts.
- Serve as Tier 2/3 support for complex clinical workflow and system issues.
Epic Application Support & Optimization
- Analyze, design, configure, test, implement, and maintain Epic clinical applications and related systems.
- Support modules such as inpatient, ambulatory, pharmacy, radiology, laboratory, orders, clinical documentation, and ancillary workflows based on assigned specialty.
- Identify workflow improvement opportunities and recommend system enhancements.
- Troubleshoot application issues and coordinate timely resolution.
- Participate in upgrades, patches, and new release implementations.
Clinical Workflow Collaboration
- Partner with nurses, physicians, pharmacists, technologists, and operational leaders to understand business needs.
- Translate clinical workflows into system design and technical solutions.
- Lead workflow assessments and future-state process design sessions.
- Ensure standardization of workflows across hospitals, ambulatory sites, and service lines when appropriate.
Training & Change Management
- Support end-user education, tip sheets, and communication related to system changes.
- Assist with go-live readiness, command center support, and rounding during implementations.
- Promote user adoption and best practice utilization of Epic tools.
Data Integrity, Quality & Compliance
- Ensure accurate data capture and documentation workflows.
- Support regulatory requirements including Joint Commission, CMS, HIPAA, and patient safety standards.
- Participate in audits, issue remediation, and quality improvement initiatives.
Project & Team Participation
- Serve as subject matter expert on cross-functional initiatives.
- Participate in project planning, timelines, testing scripts, and validation efforts.
- Collaborate with technical teams, interfaces, reporting, and cybersecurity teams as needed.
- Participate in on-call rotation and after-hours support for critical issues or go-lives.
Qualifications/Requirements:
Experience:
- Minimum 3 years of clinical experience in a hospital, ambulatory, or healthcare setting, required.
- Minimum 2 years of Epic analyst, Epic super user, informatics, or clinical systems experience, preferred.
Experience in healthcare workflow redesign and process improvement, preferred
Education:
- Bachelor's degree in Nursing, Pharmacy, Clinical Laboratory Science, Radiologic Technology, Health Informatics, Information Systems, or related field, required.
- Equivalent combination of education and experience may be considered.
Licenses / Certifications (One of the following active, unencumbered NYS license, required):
- Registered Nurse (RN)
- Registered Pharmacist / Pharmacist License (RPh or PharmD where applicable)
- Registered Radiologic Technologist / ARRT-certified technologist with state licensure
- Clinical Laboratory Technologist
- Current Epic certification(s) in relevant module preferred.
- Must obtain Epic certification(s) within 6 months of hire if not already certified.
Other:
- Strong analytical, organizational, and problem-solving skills.
- Excellent verbal and written communication abilities, and the capacity to work effectively with both technical and non-technical stakeholders.
Special Requirements: N/A Physical Requirements: Physical Activity (please check one box): â' Sedentary Work (involves sitting most of the time, occasionally walking and standing; requires lifting no more than 10 pounds at a time and/or occasionally lifting or carrying objects) â Light Work (involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds; requires moderate mobility to different work locations) â Medium Work (involves substantial physical activity and mobility; and lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.) â Heavy Work (involves some type of manual labor including operating heavy machinery/ equipment or physical labor; requires lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds) Other Physical Requirements (check all that apply): â Blood Bourne Exposure â' Hearing â' Manual Dexterity â' Pushing/Pulling â' Standing, climbing, mobility â' Visual Acuity â
Other:
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About Us:
NorthEast Provider Solutions Inc.
Benefits:
We offer a comprehensive compensation and benefits package that includes:
- Health Insurance
- Dental
- Vision
- Retirement Savings Plan
- Flexible Savings Account
- Paid Time Off
- Holidays
- Tuition Reimbursement
Apply Now
External Applicant link Internal Applicant link