Clinical Director

• Develop and implement strategic plans for the clinical department in alignment with the overall organizational goals. 
• Identify opportunities for improvement in clinical services and community care. 
• Assists the Senior Director of Programs in the development of agency policies and procedures which are relevant to clinical issues. 
• Attends and prepares reports to the Board of Directors as required, and advise Board on clinical staff activities on a regular basis. 

• Schedules and conducts multidisciplinary staff meetings. 
• Schedule and conducts peer review committee to monitor the type of care being provided by the Center and to discuss methods for possible improvement among colleagues: 
• Ensure that staff supervision notes, multidisciplinary staff notes and peer review notes are written and placed within the client’s chart and that and that minutes are kept for each meeting. 
• Maintains adequate staff coverage and approves the use of comp time and PTO for all clinical staff. 
• Review cases for quality of care according to established guidelines. 
• Coordinates and is responsible for releasing client information in accordance with data privacy laws. 
• Ensures that each client has an individualized program of treatment which may include individual psychotherapy, family or marital therapy, group psychotherapy, or referral to other community agencies. 
• Become key stakeholder for all programs under PCBH teams, funders, partners. Including but not limited to (SC2, DCFS, A2JMH, Etc.). 

• Oversees intake, assessment, and assignment of each client’s psychosocial status and functioning in an effort to document history and identify preliminary items for the treatment plan. 
• Supports therapists with the overall development and implementation of a comprehensive, individualized plan of treatment in conjunction with other treatment team members. 
• Supports therapists with incorporating the client’s psychosocial functioning and strengths in the plan of care. 
• Supports therapists with providing and/or arranging therapeutic interventions as appropriate for patients or clients in a crisis situation. 
• Follows up with therapists to determine reliability and validity of treatment used; makes recommendations regarding modification to services and service delivery. 
• Consults with therapists and related professional and paraprofessional staff, as appropriate, in the performance of therapeutic and/or casework; refers clients to appropriate service agencies as required. 
• Act as lead supervisor to our partnering educational institutions, lead internship applications and interviews with other therapists to recruit and identify potential student interns.  
• Provide and support on weekly scheduled supervision. 
• Provides onsite safety planning and support for children, adults and families. 

• Establish and monitor quality assurance programs to ensure the highest standards of client care. 
• Implement and enforce policies and procedures to maintain compliance with regulatory standards and accreditation requirements. 
• Analyze clinical performance data and implement performance improvement initiatives. 
• Address issues related to patient outcomes, satisfaction, and safety. 
• Ensure that all intake and terminations are completed in a timely manner and maintain a schedule of clients for maintenance of records and case files. 
• Monitors clinical staff development needs and implements improvement strategies with the administrator’s Senior Director of Programs approval. 
• Prepares activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives. 
• Conducts quarterly reviews of clinical documentation. 

• Manage the clinical department budget, ensuring efficient resource allocation and cost-effective operations. 
• Administers fiscal operations, such as planning budgets, authorizing expenditures and coordinating financial reporting. 
• Identify and implement cost-saving measures without compromising the quality of care. 

• Collaborate with other departments, such as administration, finance, and human resources, to achieve organizational objectives. 
• Build and maintain effective relationships with external stakeholders, including regulatory bodies, community organizations, and other mental health providers. 
• Works closely with Clinical Supervisor and program director.  

• Oversee the recruitment, training, and professional development of clinical staff. 
• Conduct performance evaluations and provide feedback to support staff growth. 

• Doctorate degree or Masters in Social Work or Counseling and clinical license required; at least 5 years’ experience in the social work or counseling field. 
• At least two years of experience in a supervisory role. 
• 40-hour Domestic Violence Training Certificate 
• Familiarity with working with immigrants, domestic violence, community violence, child abuse, mental health challenges 
• Strong organizational and effective time management skills  
• Bilingual English/Spanish required 
• Excellent written and interpersonal skills with fluency in both English and Spanish 
• Proficient with Microsoft Word, Excel and Outlook 
• Flexibility and ability to work evening and weekend hours as necessary.  
• Commitment to social justice and sensitivity to the assets and challenges of a diverse group of participants. 

• Compensation of $87,000 - $95,000 / salary based on experience.
• Work / life integration.
• Generous paid time off (examples below for full-time employment).
• 12 accrued sick days per year.
• 3 personal days.
• Paid birthday off.
• 8 paid holidays, including Juneteenth.
• In addition to above paid holidays, paid week off between Christmas Eve and New Year’s Day.
• Vacation:
  • Year 1 = 8 days
  • Year 2 = 13 days
  • Year 3 + = 20 days
• Access to alternative and flexible work schedules and personal leave, where possible.
• Two-weeks fully paid Parental Leave, for eligible employees.
• Time off for school conferences and activities as well as bereavement leave.
• Professional Development.
• Employer-sponsored learning and development programs.
• Paid day off annually for personal professional development.
• Tuition Assistance & Debt Relief Program, as budget allows.
• Wellness support.
• Employer-sponsored health, dental, and vision insurance.
• Employer-paid life insurance.
• Voluntary life and AD&D and short and long-term disability.
• Flexible Spending Accounts for medical, vision and dependent care.
• 403b with employer match.
• Employee Assistance Program 

Since 1870, Erie Neighborhood House has provided the most comprehensive support immigrant and low-income families in Chicago need to thrive and has constantly evolved to meet their needs. Today, Erie House is a modern social services nonprofit with programming and resources for children & youth, mental health & community wellness, adult education & training, legal services, and more.