Why Grand Rapids? Thrive in Beer City with Big Talent, Small-City EaseGrand Rapids blends vibrant arts, top-tier healthcare, and outdoor living—think award-winning breweries, a nationally recognized medical corridor, and four-season recreation with Lake Michigan an hour away. Affordable neighborhoods, short commutes, and a growing family-friendly community make it an ideal base for clinical leaders.Director of Clinical Operations (ABA) – BCBA/LBALocation: Grand Rapids, MI (Territory-based, onsite leadership with occasional travel)About the RoleLead operational and clinical excellence across an assigned facility/territory. You’ll supervise and develop a multidisciplinary ABA team, ensure compliant, high-quality care, manage coverage, and drive outcomes through data, collaboration, and consistent coaching.Key Responsibilities- Oversee day-to-day operations and clinical delivery across your site/territory- Supervise, coach, and train Assistant Clinical Director, Supervising BCBAs, BCBAs, BCaBAs, Behavior Consultants, and Behavior Technicians- Own case management oversight: client supervision, staff support, and parent training cadence- Resolve client/parent/staff issues in partnership with admin teams- Maintain payer-driven supervision and billable standards; align with organizational policies- Conduct initial and ongoing assessments; design and maintain top-quality treatment plans- Coordinate with Admin to uphold best business practices and documentation integrity- Assign and monitor assessments across the clinical ladder- Plan and adjust weekly clinical coverage for PTO/call-outs; ensure safe, productive operations- Collaborate with the Regional Clinical Director to meet territory needs- Monitor client progress: treatment reviews, utilization, supervision logs, parent training- Ensure HIPAA compliance- Deliver performance evaluations with HR/Regional Clinical Director- Plan caseloads and assign cases across clinicians; escalate as needed- Maintain a flexible schedule to support evolving priorities
Requirements
Qualifications - Active BCBA certification and LBA licensures - Master’s degree required - 3+ years in ABA or working with children with developmental disabilities - Strong leadership, communication, organization, and analytical judgment - Proven delegation, supervision, and conflict resolution skills - Working knowledge of budgeting/resource planning and evaluation methods - Open availability; occasional travel
Benefits
Why Join Us -Competitive compensation with a lucrative OTE package
- Great personal and professional growth opportunities
- Come work for an organization ran by people that have been in your shoes as a BCBA so they understand what you need to succeed.
- Lead a high-impact clinical function in a growing region - Mission-focused culture with strong support and autonomy
- Full benefits, 401K with a match, generous PTO
- Relocation assistance for a non-local candidate