Clinical Competency Coordinator

Position Overview:

Under the direction of the Regional Nurse Manager or Director of Nursing, the Clinical Competency Coordinator supports the delivery of high-quality patient care by overseeing clinical competencies and assisting with clinic operations. This role serves as a liaison between nursing leadership and clinic staff, helping to plan, implement, and maintain clinical training and competency standards across the organization. The Coordinator maintains expertise in clinical procedures, terminology, and surgical instruments while providing direct patient care and performing technical laboratory tasks in accordance with organizational policies. This position aligns with Patient-Centered Medical Home (PCMH) and Meaningful Use (MU) guidelines, utilizing evidence-based practices and certified EHR systems to support patient care and population health management.

What You Will Do:

• Support overall clinical operations in collaboration with nursing leadership and clinic management by implementing organizational policies and procedures.
• Maintain and uphold departmental standards related to quality assurance, safety, environmental practices, and infection control.
• Conduct initial, annual, and ongoing competency assessments for clinical staff.
• Coordinate and assist with monthly staff meetings, ensuring effective communication and proper documentation of updates and initiatives.
• Promote high-quality patient care by adhering to established protocols, standing orders, and clinical guidelines.
• Utilize Electronic Health Records (EHR) to accurately collect and document patient information, including vital signs and clinical history.
• Maintain accurate reporting and inventory within the New Mexico State Immunization Information System (NMSIIS), including transfers and required submissions.
• Train and orient new staff, providing guidance on daily workflows and ensuring adherence to organizational standards.
• Assist with laboratory functions as needed, following CLIA guidelines and organizational policies.
• Travel to various clinic locations as required to support operational needs.
• Perform other duties as assigned.

Minimum Qualifications:

• High school diploma or GED required.
• One year of experience in the healthcare field, preferably in a clinical setting.
• Current CPR or Basic Life Support (BLS) certification.
• Strong verbal, written, and interpersonal communication skills.
• Intermediate proficiency in computer systems, including Microsoft Word and Excel.
• Ability to work effectively in a team-oriented environment.

Preferred Qualifications

• One year of supervisory experience in a clinical or hospital setting.
• Registered Medical Assistant (RMA) certification.

Physical Requirements:

• Ability to balance, bend, lift, carry, and pull up to 20 lbs.
• Ability to sit and stand for extended periods, typically longer than four hours.
• Flexibility to work a varied schedule, including evenings, weekends, or as needed.
• Manual dexterity and ability to use hands and fingers for feeling, grasping, and operating office equipment.
• Adequate hearing ability for communication and monitoring office environments.
• Good vision for reading documents, operating office equipment, and observing surroundings.
• Capability to stoop, crouch, crawl, or kneel as necessary for office tasks.
• Ability to talk clearly and effectively for communication.
• Ability to walk and move around the office environment.
• This position involves possible exposure to bloodborne pathogens and infectious materials.

Exposures:

• Airborne Pathogens
• Blood borne Pathogens-Category I
• Chemicals
• Electrical current; machine vibration; moving parts.
• Muscular and muscular strain
• Noise
• Odors, fumes, toxicants, explosive materials, and chemicals
• Temperature
• Vision and hearing strain

What We Offer:

• 401(k) Retirement Plan
• 7 Paid Holidays
• Paid Sick Time
• Comprehensive Medical, Dental, and Vision Insurance
• 100% Employer-Paid Basic Life Insurance
• Voluntary Employee Supplemental Benefits
• Employee Assistance Program (EAP)
• Education Reimbursement
• Flexible Spending Account (FSA)

Who We Are:

As a Federally Qualified Health Center (FQHC) and 501(c)(3) nonprofit, El Centro Family Health is dedicated to providing affordable, accessible, and high-quality healthcare to the people of Northern New Mexico. Our mission is to enhance the quality of life in our community by delivering primary care and health education through a network of clinics and collaborative programs. At El Centro, we are committed to offering vital health services in a compassionate, supportive, and patient-centered environment.

Equal Employment Opportunity Statement:

El Centro Family Health is an equal opportunity employer. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. We are committed to fostering a diverse and inclusive workplace for all.