| Location | Charlotte, NC |
| Salary | $63,299–$65,405 Per Year |
Position Information
General Information
Position Number 001378 Vacancy Open to All Candidates Working Title Clinical Case Manager/Community Engagement Coordinator Position Designation EHRA Non-Faculty Employment Type Permanent - Full-time Months per Year 12 Work Schedule
8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary.
Hours per week 40 FLSA Status Exempt Division Student Affairs Department Health & Well Being (Adm) Work Location Christine F. Price Center for Counseling and Psychological Services Salary Range $63,299 - $65,405 Primary Purpose of Department
The Center for Counseling and Psychological Services (CAPS) at Charlotte supports the holistic well-being and academic success of students by providing clinical services, educational outreach programs, case management, and professional training. We serve as a welcoming, affirming, and accessible campus resource to support students' well-being.
Primary Purpose of Position
Under the supervision of the Director of Counseling and Psychological Services, this position provides direct service to students in the form of case management, clinical consultation, and crisis intervention; consultation with faculty, staff, students, parents, and others; outreach and crisis response to the campus community; supervision of trainees; and service to the University.
Summary of Position Responsibilities
Provide case management services that link students with identification of campus, local, or regional resources to support students' optimal health and well-being. Provide short-term stabilization and bridging support for students awaiting ongoing services, ensuring continuity of care.
Engage in consultation and warm hand-offs with campus partners (Housing, Dean of Students, academic units, Civil Rights and Title IX, etc.) to help coordinate care for students of concern. Provide consultation for students to address concerns and questions related to on-campus and off-campus wellness resources available for the student community. In consultation with the Associate Director for Wellbeing & Community Engagement, proactively identify, build, and strengthen connections to healthcare providers for the purpose of creating referral resources for students.
Works with the Associate Director for Wellbeing & Community Engagement to plan, coordinate, and develop outreach, prevention, and wellness programming for addressing a diverse range of student concerns and nuances. Responsible for coordinating the staff of outreach quests from campus community members and for the monitoring and updating of the outreach staffing calendar. Serves on the HWB outreach committee.
Participate actively in activities that enhance the mission of Counseling and Psychological Services as a training site, including provision of supervision and facilitation of seminars for trainees, students, faculty, and staff.
Complete administrative support tasks, including required documentation/record keeping, contribution to data tracking and quality improvement projects related to access, utilization patterns, and care coordination, and participation on departmental/unit/university committees. Attend and participate in staff meetings, disposition meetings, and training seminars. Engage in professional development to remain in compliance with licensure, certifications, and university guidelines.
Minimum Education/Experience
Master's degree in Social Work or a closely related field, along with 2 or more years of experience in case management, referral coordination, and the evaluation and treatment of traditional and non-traditional college-aged individuals. Background in coordinating outreach programs, establishing community partnerships, and demonstrating excellent communication skills within a dynamic, multidisciplinary team environment.
Preferred Education, Knowledge, Skills and Experience
Strong clinical skills with a background in clinical case management and referral coordination for college student populations. Proven experience planning, coordinating, and developing prevention and wellness initiatives. Demonstrated interest and enthusiasm for supporting higher education student populations.
Necessary Certifications/Licenses
Will consider applicants if they are license-eligible as a Clinical Social Worker, with the requirement to become independently licensed within 24 months of the hire date.
Preferred Certifications/Licenses
Full independent licensure within the State of North Carolina as a Clinical Social Worker (LCSW)
Special Notes to Applicants
Posting Open Date 11/05/2026 Posting Close Date 11/19/2026 Open Until Filled No Proposed Hire Date 01/19/2027 If time-limited please indicate appointment end date Contact Information
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