Title: Care Manager
Location: Remote - GA
Duration: 9 months possibility of extension/conversion
Schedule: Monday Friday, 8:00 AM 5:00 PM EST
PR: XXXXXXXXXXX-48.00/HR
Note:
Travel will be 1-3 members per quarter (not a lot of travel)
Distance- up to 70 miles max - no specific location
4-6 week course & team training CAMERAS ON NO TIME OFF IS A MUST
Key Responsibilities
Telephonic outreach both inbound and outbound to/from members.
May need to call providers for coordination of care
Must be able to use a computer for all documentation working in multiple systems & programs.
Outbound calls to providers as needed to coordinate care for members.
Provide health education and resources to members.
Locate and provide community resources.
Required:
Previous Telephonic CM
Medical Surgical Nursing, minimum of 2-3 years
Home Health (any amount of time)
Comfortable working with all age groups from birth to adult
Required:
Years of experience required:
Disqualifiers:
Must live/reside in Georgia for this role, most recent position must be within the industry, will look at length of experience and gaps (please state if contractor role, please state why the gaps)
Additional qualities to look for:
Skills:
Computer efficiency using Outlook and Microsoft office (primarily Word and basic Excel, Teams chat)
Telephonic experience with members for motivational interviewing and to gather assessment data
Med/Surg & Home Health (ages birth to adult)
What makes this role unique?
Motivational interviewing and Engagement techniques for cold calls to members about enrollment in CM program.
Telephonic Case
Management with 100% computer-based documentation
Discharge Planning with documentation computer based
Medical Surgical Nursing with documentation computer based
Home Health Nursing with documentation computer based
Familiar with care for all ages from birth to adults
Field/Face-to-face visits