Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Clinical Care Coordinator today with St Davids Care Partners. Job Summary and Qualifications What qualifications you will need:GENERAL RESPONSIBILITIES: (The essential responsibilities and accountabilities of this position including interactions with otherdepartments and outside vendors, if applicable, in PRIORITY order.)Duties Include But Not Limited To:· Conduct outreach and follow up in regards to patients that are high and medium risk and gaps in care.· Provide patient education relative to navigating the health care system and community resources.· Collaborate with providers and practice teams to communicate patient's needs and develop solutions to overcomebarriers.· Collaborate with the payer systems and payer Care Coordinators on specific patient care needs to includeencouraging them to work with their applicable payer or Wellness Program designee.· Supports the efforts of providers and practice teams on office-based care delivery interventions resulting in cost ofcare savings and improved health outcomes for patients.· Test and pilot new VBC initiatives and work with leadership on refining processes, helping the CIN achievecontractual metrics.· Review reports from payers and assist Director of Clinical Operations in the interpretation of the reports andactions needed.· Assist in the development, implementation and monitoring of CIN policies and procedures as they relate to value-based programs.· Communicates clearly, regularly and effectively with all levels and functions to create an atmosphere of mutualrespect, openness, and encouragement.· When the need arises, will perform other duties as assigned by supervisor.Knowledge, Skills and Abilities:This is an office-based position. Great communication skills are necessary, particularly on the telephone. Skills thatwill help ensure success in this role are:· Excellent oral communication skills telephonically, to groups and individuals· Flexible, courageous and positive attitude about unexpected changes and fluctuating workloads· Ability to work independently; resourceful and proactive· Training and presenting· Excellent written communication· Time management· Provider engagement· Population health management· Community health· Case management· Disease Management· Quality Improvement· Motivational interviewing and active listeningEducation/License/Certifications/Qualifications:The requirements for the Clinical Care Coordinator include, but are not limited to: · MA Certification preferred. · Competence in the ability to engage patients over the phone to close gaps in care · Strong computer skills, particularly related to Microsoft applications like Word, Excel, PowerPoint and Outlook. · Comfort with exploring and learning to use new or unfamiliar applications or databases. · Working knowledge of PM and EMR systems. · Managed care understanding specifically regarding value-based care · Commitment to collaboration, professionalism, and effective communication in all interactions with internal staff, physicians, patients, caregivers and payers. Associate Degree, or Vocational School Graduate, or High School Graduate / GED No Travel Required 5 years experience Required Years of Experience Benefits St Davids Care Partners, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine servicesWellbeing support, including free counseling and referral servicesTime away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absenceSavings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counselingEducation support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of NursingAdditional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discountsLearn more about Employee Benefits Note: Eligibility for benefits may vary by location. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Clinical Care Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply share Share Email X Facebook LinkedIn bookmark_border Save Job bookmark Unsave Job
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.
HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.
And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.