The Clinical Assistant provides administrative and care coordination support to Population Health Management (PHM) nurses, the clinical pharmacist, social worker, and nurse case managers. This position will help organize referrals, schedule member assessments, coordinate communications, and track follow-up activities so clinical staff can remain focused on providing quality member care.

Clinical Assistant

System One is hiring for a client in the Tulsa, OK area!

Pay: $20.00/hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Job Type: Long-Term Contract — 1 year, with potential for hire
Location: Tulsa, OK area

Job Summary

System One is seeking a Clinical Assistant to support a healthcare client in the Tulsa area. The Clinical Assistant provides administrative and care coordination support to Population Health Management (PHM) nurses, the clinical pharmacist, social worker, and nurse case managers.

This position will help organize referrals, schedule member assessments, coordinate communications, and track follow-up activities so clinical staff can remain focused on providing quality member care.

Key Responsibilities

• Receive, enter, and route referrals to the appropriate PHM team member.
• Contact members to schedule assessments, appointments, and follow-up calls with clinical staff.
• Organize work queues, track assigned tasks, and notify clinical staff of outstanding needs.
• Request medical records, discharge summaries, and other required information from providers and facilities.
• Assist with coordinating provider appointments, transportation, and community resources as directed.
• Schedule interdisciplinary care meetings and distribute invitations and care plans as directed.
• Support pharmacy and social work referrals by gathering information and tracking follow-up activities.
• Prepare and send member and provider correspondence and educational materials.
• Maintain accurate documentation and assist with reports, outreach tracking, and audit preparation.
• Refer clinical questions and urgent concerns promptly to the appropriate licensed staff.
• Perform other job-related duties as required or assigned.

Qualifications

• Strong organizational, customer service, communication, and teamwork skills.
• Ability to manage multiple priorities and communicate respectfully with members and caregivers.
• Knowledge of medical terminology and basic healthcare processes.
• Proficiency with Microsoft Office and electronic documentation systems.
• Ability to maintain confidentiality and perform nonclinical duties under the direction of clinical staff.
• Successful completion of a Health Care Sanctions background check.

Education & Experience

• High school diploma or equivalent required.
• Educational background in healthcare or a related field preferred.
• At least one year of experience in healthcare administration, member services, medical office support, or a related setting.
• Experience supporting care management, referrals, scheduling, or health plan operations preferred.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #208-Rowland Tulsa