Clinical Applications Specialist

Overview

About Microsoft Health & Life Sciences

Microsoft Health & Life Sciences (HLS) brings the Microsoft Cloud, AI and our partner ecosystem to the organizations that care for patients every day. We help health systems reduce clinician burden, improve patient experience and run more efficiently on Microsoft 365, Azure and Microsoft Fabric, working alongside the EHR platforms clinicians rely on.

The Opportunity

Clinical AI is moving fast, and the question for health systems is shifting from "which AI writes the best note?" to "which AI helps my entire care team work better together?" Microsoft Dragon Copilot answers it, unifying Dragon Medical One dictation, DAX Copilot ambient listening and Dragon Copilot for Nursing in one AI clinical assistant for physicians and nurses, integrated with EHRs such as Epic and extending across Microsoft 365, Azure, Fabric and our partners.

As a Clinical Applications Specialist for the West, you will carry a Dragon Copilot quota across large health systems and IDNs in the Western US. You will win net-new and expansion business, move customers from legacy Nuance agreements onto Microsoft Dragon Copilot, and position Microsoft as the intelligence and orchestration layer for the enterprise within our broader Copilot and enterprise AI platform story.

Why Join Us

This role sits at the center of one of the most meaningful uses of AI today: giving clinicians time back for their patients. You will sell a market-leading clinical AI platform backed by the full strength of Microsoft, with colleagues who share a growth mindset, customer obsession and a culture of Respect, Integrity and Accountability.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Drive Growth

• Own and exceed an annual Dragon Copilot quota across assigned health systems and IDNs in the Western US.
• Win net-new and expansion business across physician ambient, nursing and ED use cases.
• Move legacy Nuance customers (DMO, DAX) to Dragon Copilot on Microsoft paper and the Enterprise Agreement.

Executive Engagement & Value Selling

• Build trusted relationships with C-suite leaders, including CMIOs, CNOs and CNEs, CIOs, CFOs and CMOs.
• Lead clinical value and ROI conversations tied to clinician time, burnout, throughput and patient experience.
• Host executive briefings and EBC visits that connect Dragon Copilot to each customer's AI strategy.

Protect & Expand the Base

• Protect and grow the installed base, owning renewals and expansion with a clear plan for each account.
• Win against ambient AI point solutions and EHR-native options with a unified, enterprise-grade platform.
• Partner with Customer Success to drive adoption, nursing engagement and clinician satisfaction.

Orchestrate the Team (One Microsoft)

• Align with the ATU and strategic account executives on joint account strategies and executive plans.
• Bring in clinical AI strategy executives, Commercial Executives and partners at the right moments.
• Work with Deal Desk and Finance on deal structuring, pricing approvals and contract execution.

Operational Excellence

• Maintain an accurate pipeline and forecast in MSX for the current quarter and the next.
• Run disciplined deal reviews and close plans with clear next steps, risks and mutual action plans.
• Share customer and competitive insights with product, marketing and leadership teams.

Qualifications

Required/minimum qualifications

Bachelors Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience.

Other Requirements:

This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

Additional or preferred qualifications

Masters Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR Bachelors Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience.

4+ years solution or services sales experience.

• 4+ years of experience selling to health systems or provider organizations.
• Proven quota attainment on complex, multi-stakeholder enterprise deals.
• Working understanding of the EHR ecosystem and how clinical applications integrate with it.
• Clinical background (RN, MD or allied health); MBA or MHA.
• Experience with ambient AI, clinical documentation or speech recognition, and knowledge of Epic workflows.
• Familiarity with Microsoft and Nuance solutions, the Microsoft sales process, and MSX / Dynamics 365.

Solution Area Specialists IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.