Administrative Skills, Communication Skills, Consulting, Customer Support/Service, Detail Oriented, Documentation, Electronic Medical Records, Healthcare, Healthcare Providers, High School Diploma, Medical Office, Medical Records, Microsoft Office, Multitasking, Organizational Skills, Patient Care, Patient Confidentiality, Quality of Care, Record Keeping, Team Player, Telephone Skills, Time Management
Position: Care Coordinator
Pay Rate: $14.00/hr (Paid Weekly)
Work Location: Optum Ridge - Little Rd, New Port Richey Fl 34654
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Allmed Benefits: Vision Insurance, Health Insurance, Dental Insurance and 401(k)
Pay Rate: $20.00/hr (Paid Weekly)
Contract: 07/27/2026 to 11/30/2026
Position Overview
We are seeking a detail-oriented Care Coordinator to join a busy Optum healthcare team. In this role, you will support patient care by processing referrals, coordinating communication with specialists and imaging centers, and ensuring timely documentation. This position plays a key role in maintaining efficient patient workflows and delivering exceptional customer service.
Key Responsibilities
- Process patient referrals accurately and efficiently.
- Answer incoming phone calls and assist patients, providers, and external offices.
- Obtain consult notes, imaging reports, and other required documentation from specialists and imaging centers.
- Coordinate communication between providers, patients, and outside healthcare facilities.
- Maintain accurate patient records and documentation within the electronic medical record (EMR) system.
- Ensure referrals are completed in a timely manner to support continuity of care.
- Provide outstanding customer service while maintaining patient confidentiality.
- Perform additional administrative and care coordination duties as assigned.
Required Qualifications
- High School Diploma or GED.
- Previous experience in a healthcare or medical office environment.
- Strong organizational, communication, and multitasking skills.
- Ability to work efficiently in a fast-paced environment.
- Proficiency with Microsoft Office and electronic medical record (EMR) systems.
Preferred Qualifications
- Previous referral coordination or referral processing experience.
- Experience working with specialists, imaging centers, or provider offices.
Team Environment
The Care Coordinator will join a collaborative team of approximately 20 staff members, including 4 healthcare providers, dedicated to delivering high-quality, patient-centered care.