Clinic Rehab Assistant - Wound Care

TRIA is looking to hire a Clinic Rehab Assistant to join our wound care rehabilitation team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services.

Patient & Clinic Flow

• Greet patients and families upon arrival and provide basic assistance as needed
• Notify therapists/providers when patients arrive
• Assist with rooming patients and preparing them for treatment
• Support patient positioning and comfort during wound care visits
• Monitor patient wait times and assist with flow as directed

Wound Care & Treatment Support

• Prepare wound care carts prior to treatments (supplies, PPE, dressings)
• Set up and break down treatment rooms for wound care visits
• Assist therapists and providers during wound care treatments within training and scope
• Support bedside wound care with therapists as assigned
• Assist with paging MDs, PAs, NPs, and Access Assistants when needed
• Coordinate patient transport using approved paging workflows

Cleaning, Safety & Infection Control

• Clean and reset rooms between patients following infection control standards
• Complete daily cleaning checklist and initial when complete
• Clean wound carts, modality carts, treatment surfaces, chairs, stools, and countertops
• Empty dirty linen bags and manage linens appropriately
• Check temperatures for paraffin, splint pan, hydrocollator, and cold packs
• Report broken or damaged equipment and submit work orders

Supply & Equipment Management

• Stock wound care and clinic supplies
• Take inventory of needed supplies and assist with ordering as directed
• Check medication and supply expiration dates (weekly/monthly tasks)

Administrative & Support Tasks

• Assist with faxing, copying, and organizing clinic materials
• Complete daily task lists and sign off when complete
• Assist with general clinic organization and support tasks as needed

Work Schedule:

1.00 FTE

Mon 1015-645

Tue 9-530

Wed 730-4

Thurs 8-430

Fri 745-415

Preferred Qualifications:

• Six months experience in a customer service job, or medical related experience in a hospital, rehab, or clinical setting.
• Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments.
• Should have critical thinking skills and be able to problem-solve.
• Strong verbal communication, customer relations and listening skills are essential.
• Good telephone etiquette, money handling, and keyboarding skills are needed.
• Must be able to promote and maintain good customer relations and patient confidentiality.
• Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e., Those with speech and hearing impairments, those requiring interpreters)
• Ability to work in a fast-paced environment that includes switching between tasks.
• Comfortable working with computers and learning new equipment and software as needed within the scope of the role.
• Knowledge of medical terminology.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health

As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.