Clinic Pod Scheduling CoordinatorPosition: Clinic Pod Scheduling CoordinatorEmployment Type: Full-Time (36 hours per week)Location: Franklin General HospitalAbout UsAt Franklin General Hospital, we are committed to delivering a five-star patient experience from the very first interaction. Our clinic team plays a vital role in ensuring patients feel welcomed, supported, and well cared for.Position SummaryHave you been waiting for the perfect office position? This could be it! The Clinic Pod Scheduling Coordinator plays a key role in creating a positive patient experience by managing scheduling and being the friendly voice patients hear first. This position requires strong attention to detail, excellent customer service skills, and comfort working with computer systems.Key ResponsibilitiesSchedule patient appointments accurately and efficientlyServe as the first point of contact for patients by phoneProvide excellent customer service and create a welcoming experienceMaintain and update scheduling systemsCoordinate with clinic staff to ensure smooth daily operationsPerform general administrative and clerical tasksQualificationsStrong attention to detail and organizational skillsFriendly, professional demeanor with excellent customer service skillsProficiency in computer systems and scheduling softwareAbility to multitask and work in a fast-paced environmentStrong communication and interpersonal skillsWhy Join UsSupportive and team-oriented work environmentConsistent daytime schedule with no weekends or holidaysOpportunity to make a meaningful impact on patient experienceProfessional growth opportunitiesScheduleFull-Time: 36 hours per weekDay hours: 7:30 AM – 4:30 PMNo weekends or holidaysScheduled 4 days a week
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