Clinic Medical Assistant JMC

OVERVIEW:

Provides clinical and administrative support by preparing patients, assisting physicians, maintaining records, scheduling appointments, coordinating referrals, and handling patient inquiries. Supports clinic operations through patient registration, payments, supplies, laboratory procedures, and quality improvement activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Rooms patients, collects assessment data and prepares patient according to specific need.
• Assists physicians in examination, treatment and other clinic procedures.
• Assists with laboratory procedures, screening tests and QI projects.
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Conducts reminder calls to all patients.
• Greet and directs patients, salespeople, and visitors.
• Registers patients by verifying that patient's record is up to date and accurate.
• Makes appropriate changes in computer system and on patient's chart.
• Coordinates referrals for patients through insurance and other physician offices.
• Collects payment from patients and issues receipt.
• Prepares and maintains patient charts.
• Maintains and orders supplies.
• May be required to work overtime during peak periods.

EDUCATION AND/OR EXPERIENCE

Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a postsecondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education.
Experience in clinic setting preferred. Injection, specimen collection and phlebotomy training preferred.

CERTIFICATION/LICENSURE

Approved CPR or BLS certification required within 90 days.

OTHER SKILLS AND ABILITIES
N/A
 

LEVEL OF SUPERVISION

Some independent judgment is required, but decisions are limited by standard practices or procedures.

SUPERVISES

N/A

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP’s Best Employers for Workers Over 50

• One of Working Mother magazine’s 100 Best Companies for Working Mothers

• A Top 50 Company and Top 10 Nonprofit for Executive Women