Complete warm transfers by identifying callers’ needs, introducing them to the appropriate oncology sub-specialty, and ensuring a seamless handoff. Provide administrative support to patients, families, providers, and other members of the care team.
Numbers & Facts
Location
Los Angeles, CA
Salary
$1–$2 Per Hour
Description
Summary:
Location: 200 Med Plaza, LA, CA, 90095
Duration: 13 weeks
Responsibilities:
Manage heavy phone lines while providing clear, courteous, and professional communication.
Perform front desk check-in duties and greet patients upon arrival.
Verify and update patient demographic and insurance information.
Maintain a welcoming, organized, and efficient front office environment.
Complete warm transfers by identifying callers’ needs, introducing them to the appropriate oncology sub-specialty, and ensuring a seamless handoff.
Navigate the clinic phone system efficiently to direct calls to the appropriate department or provider.
Schedule and coordinate clinic appointments, chemotherapy sessions, and related ancillary testing.
Coordinate complex appointment needs while ensuring accuracy and timely communication.
Provide administrative support to patients, families, providers, and other members of the care team.
Maintain professionalism, confidentiality, and compassion when interacting with patients and families.