Clients Service Rep

The Client Services Specialist will work closely with multiple Client Services team members and Production to ensure clients’ programs are executed accurately and within specified time frames. Primary responsibilities may include, but are not limited to, coordination and internal facilitation of client-specific business rules, processes and requests, as well as overall day to day communications with our clients.

Job details Job title: Client Services Company: Integrity Staffing Solution

 

Logistics Company - located in Landisville, PA temp to hire - pay $22 an hour + overtime 1st shift Room for Advancement We are looking to hire an entry level Client Services Specialist. This individual will be responsible for all processing and administrative functions relating to pertinent client requests, inventory management, reporting and related programs. Primary responsibilities may include, but are not limited to, coordination and internal facilitation of client-specific business rules, processes and requests, as well as overall day to day communications with our clients. The Client Services Specialist will work closely with multiple Client Services team members and Production to ensure clients’ programs are executed accurately and within specified time frames. Responsibilities: Account / Project Coordination and Execution • Create / maintain project task list • Determine and finalize departmental requests as required by each department • Complete project work instructions for projects • Manage project delivery • Inventory management • Setup / maintenance of items – low stock, usage, destruction • Reporting • Initiate inventory discrepancy reviews • Order management • Data entry • Tracking • Returns processing • Various reporting as needed • Hold departments accountable and escalate to Account Manager/ Account Director as appropriate • Notify production staff of changing customer requirements and notification of surges in business activity • Communicate status of requests, changes in schedule, updates and information to the Account Manager • Responsible for ensuring client’s quality throughout any and all processes – performs quality sign-off and review of quality documentation • Ensure requests are responded to in a quality conscious and timely manner • All daily activities required by Dialog Direct and/or client which may not be listed above Qualifications: • High School diploma or equivalent • Strong verbal and written communication skills Knowledge, Skills & Abilities: • Experience in pick-pack fulfillment, distribution, and warehousing is preferred • Proficiency with Microsoft Office products, mainly Outlook, Word, and Excel • Must be assertive and have the ability to prioritize in a multi-tasking environment, work independently and with groups • Detail-oriented with superb organizational skills and strong follow-through • Excellent interpersonal and communication skills