Client Support Specialist - Series 7 Licensing Program

This role supports Bank s Brokerage Services business by delivering exceptional service to High Net Worth (HNW), Ultra-High Net Worth (UHNW), and Institutional clients. Key Responsibilities Handle incoming client inquiries via phone related to brokerage accounts, account servicing, and transaction support.

Client Support Specialist - Series 7 Licensing Program
Location: Minneapolis, MN (Fully Onsite Training 5 days in office)
2 months + Contract to hire
Converts to FTE if applicant clears the exam.
Start Date: 10/16

This is an excellent opportunity for recent graduates with foundational banking experience who are looking to obtain a Client Series 7 license and transition into a long-term career with one of the largest bank in the world.

Training & Licensing Program

• This position is part of a Client Series 7 Licensing Program sponsored by a Top investment bank.
• Selected candidates will participate in onsite training provided by a Top investment bank.
• The program includes 3 months of full-time paid training focused on preparing candidates for the Client Series 7 exam.
• Upon successful completion of the training and passing the Series 7 examination, candidates will be eligible for conversion to a full-time employee.

Important Attendance Requirement

• The 3-month training period requires full attendance and participation.
• Vacation, personal leave, or extended time off is not permitted during the training period.
• Failure to meet the attendance expectations may result in removal from the program and termination of the assignment, in accordance with Bank s training and disciplinary guidelines.

Position Overview
This role supports Bank s Brokerage Services business by delivering exceptional service to High Net Worth (HNW), Ultra-High Net Worth (UHNW), and Institutional clients.
The associate will serve as a key point of contact for brokerage account-related inquiries and provide timely, accurate, and professional support.

Key Responsibilities

• Handle incoming client inquiries via phone related to brokerage accounts, account servicing, and transaction support.
• Research and resolve complex client issues independently or in partnership with internal business partners across multiple departments.
• Execute brokerage transactions and fulfill client service requests in accordance with established policies and regulatory requirements.
• Identify and uncover outside assets and make referrals to appropriate business units to support client retention, relationship deepening, and growth opportunities.
• Collaborate closely with Wealth Advisors on trade- and service-related inquiries, including:
  • Managed Accounts
  • Structured Products
  • Account Opening support
  • Salesforce-related questions and servicing requests
• Maintain a high level of professionalism, accuracy, and confidentiality while supporting affluent and institutional client relationships.

Ideal Candidate Profile

• Strong customer service and problem-solving skills.
• Ability to communicate effectively with affluent clients, advisors, and internal business partners.
• Experience in banking, brokerage, wealth management, or financial services operations is preferred.
• Comfortable working in a fast-paced, client-focused environment with attention to detail and regulatory compliance.

Basic Requirements:

• Recent Bachelor s degree graduate (required).
• Approximately 1 year of banking experience, preferably in a customer service, teller, or branch banking environment.
• Strong communication skills and an interest in building a career in financial services.

Client SERIES 7 EXAM
The Series 7 exam, or General Securities Representative Exam, is a credential required for U.S. stockbrokers and financial professionals.
Administered by Client, passing it lets individuals buy and sell most securities, including stocks, bonds, options, and mutual funds

Question count: 125 multiple-choice questions.
Time limit: 3 hours and 45 minutes.
Passing score: 72% or higher.
Prerequisite: Must pass the Securities Industry Essentials (SIE) exam first



EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.