Builds strong working relationships with the Client Business & Technology Insights Analyst community and receives unlimited access to all Client research content. Our Client, an Information Services and Technology Research company, is looking for a Client Support Specialist for their Remote location.
Numbers & Facts
Location
GA
Description
Our Client, an Information Services and Technology Research company, is looking for a Client Support Specialist for their Remote location.
Responsibilities:
Interprets client needs and identifies the most relevant client Analyst to fulfill the request
Provides research and resources to business leaders to help improve their businesses
Partners with internal stakeholders on client needs
Reads industry research and develops understanding of complex topics
Provides executive level customer service
Builds strong working relationships with the Client Business & Technology Insights Analyst community and receives unlimited access to all Client research content
Requirements:
Bachelor's degree and/or equivalent customer service experience
Experience in proactive problem solving with complex scenarios
Strong time management and organizational skills
Analytical mindset
Strong business acumen
Great written and verbal (live) communication skills, able to adjust style based on audience
Technologically savvy: able to quickly learn new systems and tools
Works well in team environment
Growth mindset with self-starter attitude
Strong interest in business and technology along with a willingness to learn