Client Support & Application Processing Associate (Remote)

Join Our Team

If you’re energized by helping people navigate assistance programs and you enjoy phone-based work, this role is for you. We’re looking for a Client Support & Application Processing Associate who thrives in a structured, service-driven environment.

Training & Work Location

• Mandatory on-site training in Noble, OK at a facility: initial 6 weeks (training is not remote)
• Depending on program needs, on-site training may extend up to 3–6 months
• Position functions remotely after required training

Pay, Hours, and Terms

• Hourly Rate: $16.00
• Schedule: Monday–Friday, 10:00 a.m.–7:00 p.m.
• Availability Window: Must be available between 7:00 a.m.–7:00 p.m.
• Contract: Indefinite

What You’ll Do

• Manage inbound calls from a queue to guide clients through assistance applications
• Process applications end-to-end; make outbound calls to gather missing information
• Explain program guidelines and provide basic technical support to customers
• Document actions, follow-ups, and results in information systems
• Handle sensitive data across multiple databases with strict confidentiality

What You Bring

• High school diploma/GED or equivalent education and job-related experience
• 6–12 months of experience in customer service, education, technical assistance, social services, or office administration
• Typing proficiency of 35 words per minute with confident computer navigation
• Comfort communicating by phone for most of the workday
• Commitment to complete required on-site training in Noble, OK

Skill Focus

• Customer Service
• Basic Computer Skills

Apply Today

Send your resume to

payroll_a72@expresspros.com

Express Employment Professionals, 2424 Springer Dr. Ste. 103, Norman, OK 73069

Call us at (405) 366-6060 for more information