Job brief
We are looking for a Client Success, Team Lead, for rapidly expanding payment technology company in Palm Beach Gardens, Florida. This is an immediate opening for a full time, permanent position.
This is an ideal position for an energetic individual who prefers the dynamics of working in a small, fast paced environment.
Responsibilities
- Team Lead, supervisor experience with 4 -6 CS team members.
- Onboarding new Merchants from application to go live.
- Day to day account management with existing merchant base.
- Client focus, with strong phone etiquette.
Requirements
- Prior experience in a Client Success team lead role.
- 2+ years' experience with a Financial Technology or SaaS company.
- Background in Merchant Card Processing preferred.
- Willing to travel and attend seminars.
- Ability to commute to an office-based position daily.
- Demonstrated ability to train people