Join a fast-growing, venture-backed B2B fintech startup as a Client Success Manager and play a key role in helping founders navigate company wind-downs with clarity and confidence. This is a hands-on, high-impact role where success is measured by speed, accuracy, and client trust—not sales quotas.
What You'll Do:
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Manage a portfolio of clients through the full wind-down lifecycle
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Serve as the first point of contact via phone, email, and ticketing systems
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Execute operational tasks like regulatory filings, asset transfers, and capital distributions
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Guide clients step-by-step through complex processes with empathy and precision
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Collaborate cross-functionally to improve workflows and client experience
What We're Looking For:
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2–6 years in client success, operations, project management, or support
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Highly organized with strong attention to detail
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Confident communicator who thrives in fast-paced, ambiguous environments
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Ability to manage multiple deadlines and complex projects
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Startup experience preferred
Why Join:
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Be an early team member in a scaling company
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Real ownership and impact from day one
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Clear path to senior and leadership roles
If you're driven, detail-oriented, and motivated to help founders through critical transitions, we want to hear from you.