Client Services - Service Desk Student Specialist I - Information Technology Services

Client Services - Service Desk Student Specialist I - Information Technology Services

Salary

$13.00 Hourly

Location

Main Campus (BG), OH

Job Type

Student Worker

Job Number

BGSU01844

Division

Presidents Office

Department

Student Employment

Opening Date

08/10/2026

Closing Date

9/6/2026 11:59 PM Eastern

• Description
• Benefits

Summary

Provide customer focused support for a variety of technology services for students, faculty, staff, and other community members. Act as a technology advisor and leader to all of campus.

Career Readiness Competencies:

• Career & Self-Development
• Professionalism
• Technology

Essential Functions

• Answer a variety of general technical questions for clients in the office or over chat.
• Check in computer systems and other devices for repair, return, or recycling.
• Configure personally owned devices for network connection, software installs, or account setup.
• Ensure high level of customer satisfaction through all interactions.
• Other duties as required.

Minimum Qualifications

• Must be enrolled full time at BGSU - Main Campus.
• Must be available to work a minimum of 12 hours per week.
• Must be able to lift a minimum of 50 lbs.
• Detail oriented.
• Customer focused mentality.
• Familiarity with Windows, Mac, and at least one mobile device OS.

Additional Information

• To apply for this position, please visit www.bgsu.edu/its/workoncampus and select the "Apply Now" button. You MUST complete the application on this website to be considered for an interview.

Bowling Green State University is an equal opportunity employer. The University is committed to maintaining an employment and educational environment that is free from unlawful discrimination, harassment, and retaliation. The University prohibits discrimination and harassment on the basis of protected class: age (40 years of age or older), ancestry, color, disability, ethnicity, familial status, gender, gender identity and expression, genetic information, HIV/AIDS status, marital status, military status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, protected veteran status, or any other legally protected characteristic.

EEOC Know Your Rights

OCRC Know Your Rights

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421 or email ohr@bgsu.edu.

BGSU is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

This position is not eligible for benefits.

Employer Bowling Green State University

Address 1851 N Research Drive

Huntington Building

Bowling Green, Ohio, 43403

Phone (419) 372-8421 Human Resources

(419) 372-2865 Student Employment

Website https://www.bgsu.edu/human-resources/careers.html