Client Services Manager

Be the backbone of an outstanding client experience at one of New England's fastest-growing independent wealth management firms.

Moneco Advisors is a modern, full-service financial planning firm dedicated to helping clients live their best financial lives. We combine a collaborative, people-first culture with sophisticated planning capabilities — and the Client Services Manager is central to making that experience seamless for every client we serve.

The Client Services Manager is a full-time, salaried position with a competitive benefits package and performance-based bonus potential. This role works out of our Fairfield, CT office, elevating the level of service advisors deliver through day-to-day client operations and administrative support.

What You'll Do:

You'll partner directly with advisors and clients to ensure every interaction reflects Moneco's commitment to excellence. Your work will span four key areas:

Client Operations

• Manage and execute processes for new accounts, transfers, money movement, and account maintenance.
• Navigate multiple assignments simultaneously with strong attention to detail and follow-through.

Client Management

• Work directly with advisors and clients to deliver on client needs and objectives.
• Serve as a trusted point of contact, building strong relationships with clients over time.

Administration

• Assist in general office administration, including firmwide projects across client services, operations, and planning.
• Support scheduling, correspondence, and workflow coordination across the team.

CRM & Technology

• Use the firm's CRM platform to maintain accurate client records, key dates, and communication notes.
• Leverage analytics to refine and improve client service processes over time.

What We're Looking For:

• 3+ years of experience in client services or an administrative role.
• Excellent verbal and written communication skills (writing samples required).
• Above-average proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
• Experience with CRM systems a plus.
• Background in financial services a plus.
• Strong ability to coordinate across team members and deliver results accurately and on time.
• Willingness to act as an ambassador for the firm with clients and in the broader community.

Why Join Moneco Advisors?

This is a unique opportunity to be creative, solve problems, and see the direct impact that personal financial planning has on clients' lives. You'll be part of one of the fastest-growing independent firms in Connecticut, supported by a team that values collaboration, professionalism, and growth.