We are looking for a proactive and organized Client Services Coordinator to join our team. In this role, you will serve as a key point of contact for our clients, ensuring smooth communication, coordinating services, and delivering an excellent client experience.
This is a great opportunity for someone who enjoys supporting clients, managing details, and working in a collaborative environment. You will receive full training and have clear opportunities for growth in a stable, growing company.
Key Responsibilities
- Serve as the main point of contact for assigned clients
- Respond to client inquiries via email, phone, and chat in a timely manner
- Coordinate service delivery and follow up on client requests
- Maintain accurate client records and update CRM systems
- Schedule meetings, calls, and appointments with clients
- Prepare and send client reports, updates, and documentation
- Collaborate with internal teams to resolve client issues
- Track client feedback and identify opportunities for improvement
- Support onboarding of new clients
- Assist with administrative tasks related to client accounts
Requirements
- 1–2 years of experience in client services, customer support, account coordination, or a similar role
- Strong organizational and time-management skills
- Excellent written and verbal communication
- Customer-focused and professional attitude
- Comfortable using computers and learning new tools
- Ability to manage multiple priorities in a fast-paced environment
- High school diploma or equivalent
- Reliable internet connection and quiet workspace (for remote work)
Preferred Qualifications
- Experience with CRM systems (HubSpot, Salesforce, etc.)
- Previous experience in a remote or hybrid role
- Background in SaaS, professional services, or agency environments
Benefits
- Competitive salary package
- Health, dental, and vision insurance
- Paid time off and paid holidays
- Fully remote work
- Professional development opportunities
- Supportive team culture
- Performance bonuses
Why Join Us We are a growing company that values both our clients and our team members. You'll work in a supportive environment where your contributions matter and where there is real opportunity for career growth. We focus on work-life balance, continuous learning, and creating a positive workplace.
Call to Action If you are organized, client-focused, and ready to grow with a great team, we would love to hear from you. Please apply with your resume. We review applications on a rolling basis and look forward to connecting with you!