Client Service Specialist

Turn2Partners

  • Bethlehem, PA
  • 9 days ago

    Highlights

    The Client Operations Specialist will work closely with advisors, internal service teams, custodial partners, and other external professionals to ensure client needs are handled accurately and efficiently. Join a growing Wealth Management organization where you can build meaningful client relationships, expand your operational expertise, and pursue long-term career growth.

    Numbers & Facts

    LocationBethlehem, PA

    Description

    Why This Opportunity

    Join a growing Wealth Management organization where you can build meaningful client relationships, expand your operational expertise, and pursue long-term career growth. This hybrid opportunity offers strong team stability, professional development, and exposure to experienced financial advisors.

    About the Company

    Our client is an established, Financial Services organization serving individuals, families, and businesses. The company provides personalized financial guidance and investment-related services through a client-first approach.

    The organization is continuing to grow while maintaining a professional, supportive, and relationship-driven culture. Team members benefit from a stable environment, strong employee tenure, and opportunities to develop their careers over time.

    About the Client Operations Specialist Role

    The Client Operations Specialist will provide operational and administrative support to financial advisors and their clients. This role will help manage account activity, client documentation, service requests, meeting preparation, and onboarding processes.

    The Client Operations Specialist will work closely with advisors, internal service teams, custodial partners, and other external professionals to ensure client needs are handled accurately and efficiently. The position requires strong organization, attention to detail, discretion, and consistent follow-through.

    This is an excellent opportunity for someone who enjoys combining client service with detailed financial operations. As the organization continues to grow, the role offers meaningful opportunities to expand responsibilities and advance within the client-service team.

    Role Responsibilities

    • Process account openings, transfers, cash movements, and account-maintenance requests
    • Prepare client forms, instructions, reports, and meeting materials
    • Coordinate client onboarding, account updates, reviews, and service workflows
    • Monitor account activity and help research and resolve operational issues
    • Maintain accurate client records within internal CRM and account-management systems
    • Communicate professionally with clients, advisors, custodians, and external partners
    • Track service requests and follow through to ensure deadlines are met
    • Support scheduling, document management, training materials, and special projects

    Qualifications

    • At least three years of client service, account operations, or administrative experience within an RIA, Wealth Management, banking, investment, or broader Financial Services environment
    • Experience processing wires, transfers, new accounts, or other financial account activity
    • Strong organizational skills with the ability to manage multiple priorities and deadlines
    • High attention to detail and a commitment to accurate, timely work
    • Excellent written, verbal, and interpersonal communication skills
    • Professional judgment and the ability to protect confidential client information
    • Comfort working with Microsoft Office, financial software, and client-management platforms
    • Associate degree or a comparable combination of education and relevant experience

    Experience using Salesforce or working with major investment custodians is helpful but not required.

    Why This Role Stands Out

    • Join a growing organization with opportunities for upward mobility
    • Work alongside experienced advisors and client-service professionals
    • Build valuable experience across client service and financial operations
    • Benefit from a hybrid schedule with two remote days each week
    • Join a collaborative team known for stability and strong employee tenure
    • Access professional-development and continuing-education opportunities

    Apply Now

    If this opportunity sounds interesting but your background does not align perfectly with every qualification, we still encourage you to apply. We would welcome the opportunity to connect, learn more about your experience, and discuss how your skills could contribute to this growing team.

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