Job Overview
AV Taxi Rides is seeking a professional and customer-focused Client Service Representative to join our College Station team. This position plays a key role in assisting customers with transportation services, resolving inquiries, and ensuring a positive client experience from booking through trip completion.
Key Responsibilities
- Assist clients with transportation service inquiries and ride reservations
- Respond to customer questions via phone, email, and in-person interactions
- Resolve customer concerns professionally and efficiently
- Maintain accurate customer records and service documentation
- Follow up with clients regarding appointments and scheduling updates
- Deliver outstanding customer service while maintaining company standards
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency and data entry abilities
- Ability to multitask and work in a fast-paced environment
- Strong organizational and problem-solving skills
- Previous customer service experience preferred but not required
Salary Range
$18 – $27 per hour, based on experience and qualifications
Benefits
- Paid training
- Paid time off (PTO)
- Health, dental, and vision insurance eligibility
- Career advancement opportunities
- Employee transportation discounts
- Stable full-time schedule
- Supportive and collaborative work environment