A Day in the Life of a Client Service Coordinator:
You'll be Responsible for the Centers administrative and office support functions along with any activities.
- Facilitating new client and existing member flow.
- Communicating important details across all departments
- Actively manages all scheduling activities and responsible for delivering the ultimate client experience ("UCE") to all clients.
What You'll Need:
- 2+ years of administrative assistant and customer service experience.
- Actively manages scheduling activities, including booking and appointment confirmations.
- Assist with inventory management, including full responsibility of ordering and collections.
- Persuasive selling techniques of promotions.
- Ability to build trust and preserve strong client and team relationships.
- Passionate and energetic about helping others, displaying genuine care and compassion
- Have the ability to work independently and adapt to business needs.
- Willing to continuously improve and eagerness to learn new skills and techniques.
- Strong active listening skills
- Bilingual (English/ Spanish) a plus.
Great Perks & Benefits:
Attractive work hours: Tuesday through Saturday, with Sundays and Mondays off. Salons are closed for most major holidays.
Receive the best benefits in the industry, including:
- Paid time off (PTO)
- Full, comprehensive benefits (medical insurance, dental insurance, life insurance and more)
- A 401(k)-retirement savings plan with company match
- Tuition reimbursement
- Company-paid training
- A wealth of opportunities for growth and advancement
Hair Club is an Equal Opportunity Employer