Ameriprise Financial Inc logo

Client Service Associate / Paraplanner

Ameriprise Financial Inc

  • Charlotte, NC
  • 3 days ago

    Highlights

    The successful candidate will help manage client relationships, support advisors, participate in client meetings, prepare planning analyses, and gradually take a larger role in the financial planning process while helping the practice deliver an outstanding client experience. This individual will play a key role in delivering an exceptional client experience by supporting client relationships, assisting with financial plans, handling service requests, and coordinating follow-up tasks that help clients achieve their financial goals.

    Numbers & Facts

    LocationCharlotte, NC
    IndustryFinancial Services
    Company Size10,000 employees or more
    Year Founded1894
    Websitehttps://www.ameriprise.com/careers

    Description

    At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.

    This position is with an Ameriprise Financial Franchise owner.

    Job Description

    Position Overview

    Join a growing, client-focused wealth management practice and become an integral part of a collaborative advisory team. This position combines the responsibilities of a licensed Client Service Associate with those of a Paraplanner, providing both operational support and financial planning assistance to lead advisors.

    The ideal candidate is licensed, highly organized, service-oriented, and interested in developing deeper expertise in financial planning. This individual will play a key role in delivering an exceptional client experience by supporting client relationships, assisting with financial plans, handling service requests, and coordinating follow-up tasks that help clients achieve their financial goals.

    This position offers an opportunity to become increasingly involved in the financial planning process, including attending client meetings, preparing planning analyses, and ultimately developing and presenting planning recommendations alongside advisors.

    Key Responsibilities

    Client Service & Relationship Management

    • Serve as a primary point of contact for client service requests and administrative needs.

    • Build strong relationships with clients and provide responsive, professional service.

    • Process account servicing requests, e-forms, maintenance transactions, and account updates.

    • Accept and document verbal authorizations for eligible transactions in accordance with firm policies and regulatory requirements.

    • Facilitate client money movement requests and support trading activities as permitted by licensing and firm procedures.

    • Coordinate and track outstanding client service items to completion.

    • Maintain accurate client records and documentation.

    Advisor Support

    • Support Lead Advisors in day-to-day business operations and client relationship management.

    • Prepare meeting materials, agendas, reports, and client review packages.

    • Attend client meetings, take detailed notes, and ensure action items are completed promptly.

    • Manage post-meeting follow-up activities, including client communications, implementation tasks, and scheduling.

    • Assist with special projects, seminars, client events, and practice management initiatives.

    Financial Planning & Paraplanning

    • Assist advisors in gathering client data and organizing financial information.

    • Utilize financial planning software to prepare and update financial plans.

    • Help analyze client situations involving retirement planning, investments, insurance, cash flow, estate planning, and other wealth management topics.

    • Prepare planning recommendations and supporting analyses for advisor review.

    • Learn and become proficient in MoneyGuidePro and other planning tools.

    • Over time, take on increasing responsibility for financial plan development and presentation support.

    Qualifications

    Required

    • Active Series 7 license.

    • Active Series 66 license (or equivalent qualifications).

    • State Life, Accident & Health Insurance License.

    • Strong organizational and time management skills.

    • Excellent verbal and written communication skills.

    • Ability to manage multiple priorities in a fast-paced environment.

    • Strong attention to detail and commitment to accuracy.

    • Professional demeanor and client-first mindset.

    Preferred

    • Previous experience in a wealth management, financial advisory, banking, brokerage, or financial planning environment.

    • Experience with financial planning software.

    • Familiarity with MoneyGuidePro strongly preferred.

    • Experience preparing financial plans or supporting advisors in the planning process.

    • Knowledge of retirement planning, investments, insurance, and wealth management concepts.

    • Bachelor's degree in Finance, Financial Planning, Business, Economics, or a related field.

    Willing to Train

    Candidates with strong industry experience and required licenses who are interested in learning financial planning software and developing paraplanning skills are encouraged to apply.

    Key Characteristics for Success

    The successful candidate will demonstrate:

    • A passion for delivering an exceptional client experience.

    • A proactive, team-oriented attitude.

    • Sound judgment and professionalism.

    • Curiosity and a desire to learn financial planning concepts.

    • Strong problem-solving abilities.

    • Ability to work independently while supporting a collaborative advisory team.

    • Commitment to maintaining high ethical, regulatory, and compliance standards.

    Ideal Candidate Profile

    This role is ideal for a licensed professional who enjoys both client service and financial planning. The successful candidate will help manage client relationships, support advisors, participate in client meetings, prepare planning analyses, and gradually take a larger role in the financial planning process while helping the practice deliver an outstanding client experience.

    Full-Time/Part-Time

    Full time

    Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

    We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

    About Company

    About Ameriprise Financial

    Ameriprise Financial combines a team-based atmosphere with an entrepreneurial spirit. We are an organization that emphasizes learning and growth, rewards you for your achievements and fosters a healthy work/life balance.

    From our Minneapolis headquarters throughout our offices nationwide, you'll find we live our values every day — client focused, integrity always, excellence in all we do and respect for individuals and communities. We embrace diversity in our ideas, management, employee groups and clients.

    Our Investment in You

    We provide employees and branch advisors with competitive compensation and rewards. Our comprehensive benefits support your health and help you balance your career and personal life. Ameriprise invests in you through compensation, retirement savings, health benefits, wellness programs, work/life balance programs, veteran benefits, etc.

    Your Career at Ameriprise

    When you join our corporate team, you receive competitive compensation and incentives, opportunities to share in the company's success plus comprehensive benefits. Our employees also enjoy business resource networks, transportation assistance, community service opportunities, and an on-site cafeteria.

    Search Open Positions and Apply

    Learn More About Joining Ameriprise

    Thrive in a Respectful, Supportive Environment

    We have a diverse, values-based culture that embraces individual differences and encourages you to perform at your peak. We recognize your achievements and understand that work is one of the many important aspects in your life. While maintaining respect for that life balance, we help you advance your career and reach your goals.

    Learn More About Diversity and Inclusion at Ameriprise

    Build a Career that Matters to You

    At Ameriprise Financial, we believe that learning is a lifelong endeavor. No matter where you are in your career path, we encourage all employees to take advantage of our professional development programs, offered in a variety of ways. Learn on your own, collaborate with a peer or work with an experienced colleague. Whatever your learning style, Ameriprise gives you the opportunity to reach your potential.

    Being an Ameriprise Advisor

    Join a strong, ethical company that offers you what you need to build a rewarding career as a financial advisor: Culture & Commitment, Dedication & Support, and Opportunity & Rewards. Ameriprise is committed to helping you achieve the vision you have for your practice. With training in financial planning and the backing of a strong, stable FORTUNE 500® company, you’ll discover unparalleled culture, support, and opportunities to build a successful practice. That’s the Ameriprise Difference.

    Learn More About Ameriprise Advisor Support

    Opportunities for Students

    Join an inclusive team to gain career-building skills and network in a supportive, high-energy, team-based atmosphere. Learn through real-world work and collaboration with leaders on projects that produce results through our Internship Program or gain valuable professional experience and build leadership skills through our full-time Leadership Development Program. You’ll also engage in team-building/social events, volunteer activities, executive leadership seminars, and networking opportunities.

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