A services organization is seeking a Client Service Assistant (General Admin) in Santa Rosa, CA.
About the Opportunity:
- Schedule: Monday to Friday
- Hours: 8:30am to 5pm
- Setting: Onsite office
Responsibilities:
- Provide administrative support to case management staff and service coordinators.
- Maintain client records, electronic databases, and tracking systems with accuracy.
- Process forms, documentation, consents, and case-related paperwork.
- Perform data entry, scanning, filing, copying, mail handling, and document preparation.
- Respond to inquiries, route requests, and support front-office and reception coverage as needed.
Qualifications:
- 3+ years of administrative, clerical, office support, or customer service experience
- High School Diploma / GED
- Proficiency with Microsoft Office, including Word and Outlook
- Strong organizational and time management skills with a high level of attention to detail
- Excellent written and verbal communication skills
Desired Skills:
- Bilingual
- Experience supporting case management, healthcare, social services, nonprofit, government, or human services programs
- Experience working with client records, databases, or regulatory documentation
- Proficiency with Excel, Adobe Acrobat, and document storage systems