Client Service Assistant (Admin Assistant)

A professional services organization in California is seeking a Client Service Assistant to join their team in Napa or Santa Rosa, California.

About the Opportunity:

• Schedule: Monday to Friday
• Hours: 8:30am to 5pm
• Setting: Office

Responsibilities:

• Provide administrative support to case managers and service coordinators
• Schedule appointments, meetings, and client-related activities
• Maintain and update client records and electronic databases
• Process, track, and organize documentation, forms, and service-related paperwork
• Perform data entry, filing, copying, scanning, mail distribution, and front-office support as needed

Qualifications:

• At least 3 years of administrative, clerical, office support, or customer service experience
• High School Diploma / GED
• Strong organizational and time management skills
• Proficiency with Microsoft Office, including Word and Outlook
• Ability to manage multiple priorities with strong attention to detail
• Excellent written and verbal communication skills

Desired Skills:

• Bilingual
• Experience supporting case management, healthcare, social services, nonprofit, government, or human services programs
• Experience working with client records, databases, or regulatory documentation
• Experience with Excel, Adobe Acrobat, and online document storage systems