Client Safety Navigator - Pomona Housing

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.The required work schedule for this position is:

This is a union eligible position.

JOB SUMMARY

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible

and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic

barriers to healthcare and promote health equity for all. We offer a wide range of services, including

mental health care, residential and outpatient substance use treatment, and primary health services.

Additionally, we provide transitional support for individuals re-entering the community after involvement

in the criminal justice system. By integrating physical and behavioral health, we empower individuals to

overcome challenges by addressing social determinants of health, fostering resilience, and facilitating

recovery.

Prototypes Pomona Recovery Bridge Housing (RBH), a program of HealthRIGHT 360, provides interim

housing to unhoused adult and adult perinatal women receiving outpatient treatment services. RBH offers

recovery-oriented services including peer support, group meetings, case management, and life skills

development. It aims to stabilize patients lives and prevent relapse by offering safe, supportive housing.

Residents, prioritized based on vulnerability, receive approvals for 3-month increments up to 6 months

annually and must remain engaged in outpatient treatment throughout their stay.

The Client Safety Navigator (CSN) fosters a safe, respectful, and welcoming environment. CSN works with

program leadership, Sherriff's or local law enforcement, and other teams to respond to emergency and

crisis situations, including client drug use, overdose, programmatic interruptions, and other situations.

KEY RESPONSIBILITIES

Safety and Security

• Ensure and maintain a safe and orderly environment for clients, staff, and visitors in compliance

with agency and industry standards.

• Monitor security cameras, attend building security meetings, and work collaboratively with

service providers and administrative staff.

• Clear areas of crowds, debris, and out-of-place items to maintain safety.
• Direct and deflect traffic, de-escalate tense situations, and maintain a positive, respectful

demeanor even during high-pressure situations.

• Work collaboratively with other service providers and administrative staff to maintain an orderly

environment.

• Maintain appropriate boundaries and adhere to the organization's code of conduct.
• Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters.
• Work with local law enforcement and file incident reports as needed.

Client and Visitor Management

• Maintain client and visitor logs.
• Welcome and assist clients returning from appointments, ensure sign-in, and check belongings

for contraband.

• Welcome visitors, check credentials, ensure sign-in, and escort them to the supervisor on duty.

Crisis Intervention and Medical Assistance

• Carry Narcan, recognize signs of overdose, and administer Narcan as necessary to reverse drug

overdose.

• De-escalate emotionally charged situations and maintain non-confrontational behavior during

observation and intervention.

Administration and Other Duties

• All documentation must be maintained in compliance with HIPAA, 42 CFR Part 2, and other

funding requirements to satisfy internal and external evaluating requirements.

• Attend and participate in meetings.
• Participate in and complete all assigned training in a timely manner.

And perform other duties as assigned.

QUALIFICATIONS

Education, Certification, or Licensure

• High school diploma or equivalent required. Associate's degree or higher preferred.
• Valid First Aid and CPR certification or ability to obtain within 30 days of hire.

Experience

• Two years of job-related experience working with the criminal justice population or with the

community behavioral health system preferred.

• Bilingual preferred.

HealthRIGHT 360 is committed to fair and equitable compensation practices. Placement within the compensation range is based on factors such as relevant experience, education, credentials, internal equity, and organizational compensation practices. In addition to salary, HealthRIGHT 360 offers a comprehensive benefits package, subject to eligibility requirements

The compensation range listed reflects the expected pay for this position based on the primary work location. Actual compensation may vary depending on geographic location and applicable state or local pay transparency requirements.

HealthRIGHT 360 is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace. We prohibit discrimination, harassment, and retaliation based on any characteristic protected by applicable federal, state, or local laws, including race, color, ancestry, national origin, religion, sex, pregnancy, gender identity, gender expression, sexual orientation, age, disability, medical condition, genetic information, veteran status, marital status, and any other protected characteristic. We are committed to providing equal employment opportunities through fair and equitable recruitment, hiring, compensation, development, and advancement practices.

• We will consider for employment qualified applicants with arrest and conviction records.
• Must complete a background check and Live Scan.