· Build and manage strong client relationships across the specific region
· Take over client management once job briefs are submitted
· Present quality-matched candidates provided by the recruitment team
· Facilitate and follow up on interviews promptly
· Keep up communication via calls, email, and video - phone preferred as first step
· Respond to client queries and manage workloads proactively
· Manage a portfolio of approximately 100+ clients (volume may fluctuate)
· Make smart decisions quickly, always with Virtual Coworkerâs standards and business policies and procedures in mind
· Identify and convert opportunities to grow client accounts through additional roles, increased hours
· Assist with facilitating discovery calls when required
· Identify and convert opportunities to grow client accounts through additional roles, increased hours, and proactive relationship development