Client Relationship Manager

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• Global (English) Change region Global site Americas United States (English) Canada (French) Canada (English) Brazil (Portuguese) Latin America (Spanish) India India (English) Europe, Middle East, and Africa UKI (English) France (French) Spain (Spanish) The Netherlands (Dutch) Germany (German) All other countries (English) Asia Pacific and Japan China (Chinese) Japan (Japanese) Thailand (Thai) All other countries (English) Saved Jobs 0 Join our talent community Client Relationship Manager 00068193521 Date published Apr 07 2026 Location Chicago / Cincinnati, OH-1739 Elm St / United States Job category Sales and Marketing Work model Hybrid Client Relationship Manager Chicago or Cincinnati Overview Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. CRM will serve as the primary point of contact for assigned clients. They support and report into the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience by conducting client meetings. A CRM''s shared measures are margin, revenue, client satisfaction & employee retention. In this role, you will Build trusted relationships with client stakeholders Understand the client, issues, and priorities Work with clients to define their problems and co-create solutions Drive RFPs / proactive bids with regards to renewals, extensions, and expansion Track of Insurance industry trends relevant to client business and bring forth proactive ideas and solutions Serve as the day-to-day point of contact for the clients Responsible for backlog growth including renewals and extensions of current engagements Lead the onsite project teams and ensure they are understand the client environment We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3-4 days a week in a client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. What you need to have to be considered: 15+ years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry, within Insurance vertical. Experience managing Client P&L of $15 + Million dollars including reporting and metric assessment for the account Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite Ability to interface at all levels of an organization Excellent oral and written communication skills and executive presentation and persuasion skills are required Bachelor's degree or equivalent experience These will help you stand out MS or MBA degree Strong background in a project environment and application development in the Insurance vertical. Experience with Property and Casualty experience is a plus. Proven track record to contribute to new business development efforts and to lead and handle multiple tasks in a dynamic environment Must be detail oriented and able to manage and maintain all facets of complex assignments. Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems that have enterprise-wide implications. Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences We''re excited to meet people who share our mission and can make an impact in a variety of ways. Don''t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. Salary and Other Compensation: The annual salary for this position is between $150,000-175,000 depending on the experience and other qualifications of the successful candidate. This position is eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don't just dream of a better way - we make it happen. We take care of our people, clients, company, communities and climate by doing what's right. We foster an innovative environment where you can build the career path that's right for you. About us: Cognizant is one of the world''s leading professional services companies, transforming clients'' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Disclaimer: Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Apply now Save Saved Share Join our talent community Haven't found the right opportunity yet? Receive the latest updates on job opportunities, recruitment events and company news tailored just for you. Sign up Candidate Privacy Notice Talent Search Privacy Notice Latest Vacancies Terms Privacy Notice Applicant Notice Fraud Alert Notice to Third Party Recruiters Cookies Sitemap * Cognizant.com Cognizant 2026, all rights reserved. We care about your privacy Thank you, your preferences have been updated. By clicking "Accept All", you agree to the storing of cookies on your device to give you the most optimal experience using our website. We may also use cookies to enhance performance, analyse site usage and to personalise your experience. Manage Preferences Accept All Essential Only