Benefits:- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Signing bonus
- Training & development
We are looking for a motivated and personable Client Relations Representative to join our growing team in Durham, NC. This entry-level opportunity is ideal for individuals who enjoy working with people, building professional relationships, and developing valuable communication and customer engagement skills.
Our team works directly with customers on behalf of established clients, providing information about products and services while creating positive, face-to-face customer experiences. We provide structured training, ongoing coaching, and opportunities for professional development.
Responsibilities
- Engage with customers through professional, face-to-face interactions.
- Build and maintain positive customer relationships.
- Represent client products and services accurately and professionally.
- Answer customer questions and provide helpful information.
- Identify customer needs and recommend appropriate solutions.
- Assist with customer account inquiries and service-related requests.
- Collaborate with team members to support client objectives.
- Participate in ongoing training and professional development.
Qualifications
- Strong communication and interpersonal skills.
- Positive attitude and professional demeanor.
- Comfortable interacting with customers in person.
- Organized, dependable, and willing to learn.
- Ability to work effectively in a team-oriented environment.
- Motivated to develop new skills and take on additional responsibilities.
- Previous customer service or client relations experience is helpful but not required.
What We Offer
- Comprehensive onboarding and hands-on training.
- Ongoing coaching and mentorship.
- Supportive, team-oriented work environment.
- Opportunities to develop communication and professional skills.
- Performance-based advancement opportunities.
- Experience working directly with customers and established client accounts.
If you're looking for an opportunity to strengthen your communication skills, gain hands-on professional experience, and contribute to a growing team, we encourage you to apply.