Client Relations Representative

Are you looking for a rewarding work-from-home opportunity? Our client is seeking motivated, professional individuals to join their client relations team.

About the Organization

Our client is one of the world’s leading professional associations for women, dedicated to connecting and empowering professionals across industries, backgrounds, and geographies.

They receive thousands of membership inquiries each week from professionals interested in joining their organization. In this role, you will follow up with applicants, conduct a brief qualifying interview, and enroll qualified candidates using a consultative, soft-close approach.

Position Overview

This is a full-time remote role, working Monday through Friday, 9:00 AM to 6:00 PM EST.

As a Client Relations Representative, you will be responsible for:

• Contacting applicants and setting appointments
• Following up with applicants and conducting qualifying interviews
• Building rapport and developing one-on-one relationships with prospective members
• Presenting membership options and explaining products and services
• Converting qualified prospects into paid members using proven sales methods
• Managing warm leads provided daily by the marketing team
• Maintaining relationships with members through ongoing follow-up
• Delivering outstanding service to a professional clientele
• Spending the majority of the workday on the phone with prospective clients