Client Relations Coordinator - Fully Remote

Are you a polished communicator who enjoys building relationships over the phone? Our client is hiring remote Client Relations Coordinators to join its member engagement team. In this role, you will speak with prospective members who have already expressed interest, learn about their professional background, determine fit, and present membership options using a consultative sales approach.

This is a full-time, phone-based position with warm leads provided daily and the flexibility of working from home.

The Client Relations Coordinator will be responsible for:

• Contacting prospective members who submit membership inquiries and following up in a timely, professional manner. 
• Scheduling appointments and conducting brief qualification conversations focused on each applicant’s professional background, interests, and goals. 
• Building rapport with professionals and executives across a wide range of industries in the U.S. and Canada. 
• Presenting membership programs, benefits, products, and services clearly and confidently. 
• Enrolling qualified applicants into paid membership accounts using a consultative, soft-close sales process. 
• Maintaining consistent follow-up with members to learn about recent activities, achievements, and service needs. 
• Managing accurate notes, call activity, and relationship details in company systems. 
• Delivering outstanding service and a positive experience throughout the enrollment process. 
• Meeting daily activity expectations, sales goals, and service standards. 
• Spending the majority of the workday on the phone speaking with prospective members and clients.