Client Onboarding Specialist

Mason Crapo Farmers Insurance

  • BOUNTIFUL, UT
  • 30+ days ago
  • $38,000–$45,000 Per Year

Highlights

Every new client deserves a seamless transition, clear communication, and confidence that they've made the right decision. We're building a modern, technology-driven insurance agency focused on delivering an exceptional client experience.

Numbers & Facts

LocationBOUNTIFUL, UT
Salary$38,000–$45,000 Per Year

Description

We're building a modern, technology-driven insurance agency focused on delivering an exceptional client experience. Every new client deserves a seamless transition, clear communication, and confidence that they've made the right decision. As our Onboarding Specialist, you'll own that experience from the moment a policy is sold until the client is fully onboarded.

Salary Range: $38000.00 - $45000.00 per year


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Flexible Schedule

Health Insurance

Vision Insurance

Dental Insurance


Responsibilities

  • Manage the full onboarding process for all new clients
  • Review policies for accuracy and completeness before binding
  • Ensure all documents, signatures, and payments are completed correctly
  • Proactively communicate with clients during onboarding
  • Coordinate between sales and service teams for smooth transitions
  • Set expectations with clients on billing, coverage, and next steps
  • Identify cross-sell and coverage gap opportunities
  • Maintain clean and accurate CRM/agency management system records

Requirements
  • Active Property & Casualty (P&C) License REQUIRED (or willing to obtain license)
  • Loves checklists and organization
  • Thrives in a fast-paced environment
  • Takes ownership without being asked
  • Communicates professionally with clients
  • Learns new technology quickly
  • Wants to grow into a leadership position

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