Client Implementation Rep

Client Implementation Rep needs 2+ years of experience in client operations, customer support, or client implementations.

Client Implementation Rep requires:

Ability to manage multiple projects in a high-volume, fast-paced environment.

Proficiency in Microsoft Office (especially Excel, Word, Outlook).

Experience with SAP or other CRM/project tracking platforms preferred.

Strong organizational and problem-solving skills with a keen attention to detail.

Client Implementation Rep duties:

• Act as a liaison between clients and internal departments (Sales, Operations, etc.) to gather requirements and ensure accurate system setup.
• Track project status and report progress, issues, and risks to the Implementation Manager.
• Conduct virtual meetings with clients and internal teams to review implementation steps and resolve outstanding needs.
• Document client requirements clearly and manage updates within project tracking tools (e.g., SAP, Smartsheet).